Interface Analyst - Tuba City Regional Health Care Corporation
Tuba City, AZ 86045
About the Job
POSTION SUMMARY:
The Interface Analyst applies their interfacing knowledge of healthcare and clinical applications to administer, demonstrate, implement, and support various business and clinical critical systems for Tuba City Regional Healthcare. This position works closely with vendors, to identify HL7 specifications and provide requirements to connect applications to the electronic health record or other clinical or business-related systems. The candidate should also have a sense of ownership over all interfaces for clinical and business applications and should ensure smooth daily operation of all applications in the position’s purview. The ideal candidate will use extensive analytical and troubleshooting skills to carry out their primary responsibilities. They will have the ability to balance competing demands, urgent matters and confidential material in a professional manner.
Qualifications:NECESSARY QUALIFICATIONS
Education:
Associate of Arts (AA) degree in Information Systems/Technology, Computer Science, or Business Administration
Experience:
- Experience in HL7 and FHIR administration with hands on experience in interface engines.
- Proven experience interfacing with systems including EHR/EMR/LIS/RIS/PACS/HIS.
- Experience with clinical workflows, revenue systems, programming languages, SFTP set up, and TCP/IP, APIs, and Altera Elink/ISS.
- Experience with collaborating with vendors to test fixes, enhancements and new implementations while following change control procedures.
Other Skills and Abilities:
A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:
- Positive working relationships with others
- Possession of high ethical standards and no history of complaints
- Reliable and dependable; reports to work as scheduled without excessive absences
- Possession of proven track record of being results-oriented, customer-focused with a hands-on approach
- Proven ability to manage and lead personnel in a team-oriented, collaborative environment
- Ability to communicate ideas in both technical and non-technical forms to end users
- Proven analytical and creative problem-solving abilities using good project management skills
- Highly self-motivated and directed with keen attention to detail.
- Ability to multi-task, prioritize and manage time to strict deadlines
- Excellent written and verbal communication skills
- Completion of an above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
- Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
- Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
- Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC.
MENTAL AND PHYSICAL EFFORT
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical:
Must be able to sit at desk for long periods of time up to 2/3 of scheduled shift with standing and walking up to ½ the time, must be able to read and write utilizing hands in repetitive motion and light simple grasping 7+ hours with the ability to finger, handle and feel. Must be able to use a computer terminal and be able to distinguish color as well as visually focus when needed; must be able to use hands are arms to reach; must be able to hear alarms on equipment and client calls; Must be able to hear instructions and talk over the telephone and in person with others; must be able to carry items that weigh up to 50 lbs. such as IT hardware, computer terminals, and printers. Environmental conditions: controlled but shared with others so may vary in comfort levels. Typical noise level of environment is quiet.
Mental:
Must be able to prioritize and use good judgment and analytical skills to make decisions that impact software operations, customer service, and patient care within the organization. Must be able to coordinate a variety of issues while being frequently interrupted and carry out all responsibilities related to this position. Must be able to continually concentrate, work alone, demonstrate high degree of patience, adapt to shift work, work in areas that are close and crowded, frequently cope with high levels of stress, make decisions under high pressure, handle multiple priorities in stressful situation, and occasionally cope with anger/fear/hostility of others in a calm way, manage altercations, and handle a high degree of flexibility. Must frequently accept a flexible schedule to meet unit needs.
Environmental:
May frequently be exposed to loud noises with occasional exposure to infectious diseases, chemical agents, dust, fumes, gases, extremes in temperature or humidity, hazardous or moving equipment, and unprotected heights.
Responsibilities:ESSENTIAL FUNCTIONS
- Test, deploy and evaluate appropriate interface solutions and ongoing maintenance needs for sustainable processes. Appropriately configure systems to improve processes, add efficiencies and promote patient safety.
- Reverse engineer existing healthcare IT interfaces capture relevant requirements and author message or interface specifications with minimal assistance.
- Become proficient with Healthcare integration standards like HL7 v2.x, v.3.x.
- Become proficient in department workflow and analyze opportunities to improve.
- Investigate processes to understand operations. Research, analyze and understand workflows of end users,
- Identify data validation risks and solutions/strategies.
- Assist Business and Clinical Analysts with business rule and data integration and requirements gathering.
- Maintain and document configurations and scripts to ensure proper versioning and control of product upgrades.
- After performing interface design and deployment work, ensure that the interface is functioning properly and provide tuning and optimizing assistance as required.
- Resolve integration/mapping issues; methodically approach problems or processes to troubleshoot and resolve; develop application and integrated test scripts; participate in thoroughly testing builds; provide rotational on-call support based upon application needs.
- Preparation and maintenance of technical documentation.
- Implementation and configuration of Integration Engine, and configuration of Interfaces, Routes and Communication Points as required.
- Review architecture or solution design, and provide feedback based on best practices, capabilities and standards-based industry norms.
- Research technology and interface specifications/design required to help deliver optimal technical solutions that support the business objectives.
- Understanding of XML, RDBMS technologies (primarily SQL & Oracle) and JavaScript coding.
- Experience in documenting message specifications, as well as other interface requirements documentation
- Works as an active member of the project team to adhere to project plans and statement of work documents related to the implementation of various business solutions.
- Functions as an analyst during the implementation phases of various business and clinical applications.
- Works with the TCRHCC stakeholders to ensure the overall success of all upgrades.
- Demonstrates the ability to prioritize tickets based on impact to the client and the ability to respond based on impact to the business. Updates ticket categories accurately.
- Author and oversee all technical documentation necessary to facilitate usage and adoption of applications, including user and admin guides; routinely review documentation to ensure accuracy.
- Participates in daily stand-up discussions to share knowledge, to initiate help with issues that are presenting a challenge, etc.
- Assist in the identification and design of automated processes to increase testing efficiency and reliability.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
- Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
- Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
- Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction.
- Other duties as assigned.