Intermediate Field Service Diesel Technician - INTER004419 - WAGNER EQUIPMENT CO
El Paso, TX
About the Job
Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagners reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
- Paid Time Off (PTO) Plan - *Up to 96 hours of PTO in your first year 8 company paid holidays*
- Medical, dental, and vision insurance
- Life and ADandD Insurance
- Retirement Plans - *401K* *and Roth 401K , eligible employees can receive a company contribution up to 7%*
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
- *Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness Accidental Insurance, ID WatchDog and discounted employee phone plans.*
Position Summary:
The Field Service Class B technician works with some direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customers site in a manner that reflects the companys vision of working as One Professional Team.
Pay Rate: $35.50-$41.56 per hourPay Rate dependent on education and experience
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Maintains truck and crane inspection logs on a daily basis
- Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code
- Transmits photos, timecards, service reports, and other information through e-mail
- Maintains good customer records on jobs that have been assigned
- Maintains credit card receipts for accounting purposes
- Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customers needs
- Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
- Teaches and coaches other technicians in the field
- Promotes Wagner Equipment Co. to customers
- Accurately troubleshoots and repairs CAT equipment the first time
- Reads, understands, and applies electrical and hydraulic schematics to repair work
- Safely rigs or hooks components for lifting
- Removes, repairs, and installs major components in varying configurations of equipment
- Maintains tooling in good working order as per MSHA and OSHA regulations
- Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
- Maintains service vehicle in safe and good repair
- Other duties as assigned by manager
Competencies:
- Data Entry
- Telephone Skills
- Safety Knowledge
- Reading/Writing Skills
- Reasoning Skills
- Organizational Skills
- Communication Skills
- Math Skills
- Product Knowledge
- Basic Knowledge of Microsoft Word and Outlook
- Intermediate Knowledge of DBS
- Intermediate Knowledge of ET/SIS/SIS Web/STW
- Ability to work independently with little or no direction
- Well-rounded knowledge of CAT equipment
Supervisory Responsibilities:
- None
Work Environment:
- Noise: Loud
- Indoors and Outdoors
Physical Demands:
- Standing
- Walking
- Talking
- Sitting
- Use of Hands
- Hearing
- Ascending or descending ladders, stairs, etc.
- Heavy work that includes lifting and/or moving objects up to 100 pounds or more
Travel Requirements:
- 75%- 100%
Required Education and Experience:
- High School Diploma or GED
- Relevant CAT related courses
- 3 years experience servicing heavy equipment
- 1-3 years administrative/clerical experience
- 3-5 years customer service experience
- 3-5 years sales experience
Additional Eligibility Requirements:
- DOT Health Card
- CDL REQUIRED
- MSHA License
- Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings
Employee Benefits:
Wagner Equipment Co. provides the following benefits to all full-time employees
- Paid Time Off (PTO) Plan
- Company Paid Holidays
- Medical, dental, and vision insurance
- Life and ADandD Insurance
- 401K Savings Plan
- Tuition Reimbursement
- Employee Assistance Program (EAP)
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applican
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagners reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
- Paid Time Off (PTO) Plan - *Up to 96 hours of PTO in your first year 8 company paid holidays*
- Medical, dental, and vision insurance
- Life and ADandD Insurance
- Retirement Plans - *401K* *and Roth 401K , eligible employees can receive a company contribution up to 7%*
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
- *Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness Accidental Insurance, ID WatchDog and discounted employee phone plans.*
Position Summary:
The Field Service Class B technician works with some direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customers site in a manner that reflects the companys vision of working as One Professional Team.
Pay Rate: $35.50-$41.56 per hourPay Rate dependent on education and experience
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Maintains truck and crane inspection logs on a daily basis
- Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code
- Transmits photos, timecards, service reports, and other information through e-mail
- Maintains good customer records on jobs that have been assigned
- Maintains credit card receipts for accounting purposes
- Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customers needs
- Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
- Teaches and coaches other technicians in the field
- Promotes Wagner Equipment Co. to customers
- Accurately troubleshoots and repairs CAT equipment the first time
- Reads, understands, and applies electrical and hydraulic schematics to repair work
- Safely rigs or hooks components for lifting
- Removes, repairs, and installs major components in varying configurations of equipment
- Maintains tooling in good working order as per MSHA and OSHA regulations
- Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
- Maintains service vehicle in safe and good repair
- Other duties as assigned by manager
Competencies:
- Data Entry
- Telephone Skills
- Safety Knowledge
- Reading/Writing Skills
- Reasoning Skills
- Organizational Skills
- Communication Skills
- Math Skills
- Product Knowledge
- Basic Knowledge of Microsoft Word and Outlook
- Intermediate Knowledge of DBS
- Intermediate Knowledge of ET/SIS/SIS Web/STW
- Ability to work independently with little or no direction
- Well-rounded knowledge of CAT equipment
Supervisory Responsibilities:
- None
Work Environment:
- Noise: Loud
- Indoors and Outdoors
Physical Demands:
- Standing
- Walking
- Talking
- Sitting
- Use of Hands
- Hearing
- Ascending or descending ladders, stairs, etc.
- Heavy work that includes lifting and/or moving objects up to 100 pounds or more
Travel Requirements:
- 75%- 100%
Required Education and Experience:
- High School Diploma or GED
- Relevant CAT related courses
- 3 years experience servicing heavy equipment
- 1-3 years administrative/clerical experience
- 3-5 years customer service experience
- 3-5 years sales experience
Additional Eligibility Requirements:
- DOT Health Card
- CDL REQUIRED
- MSHA License
- Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings
Employee Benefits:
Wagner Equipment Co. provides the following benefits to all full-time employees
- Paid Time Off (PTO) Plan
- Company Paid Holidays
- Medical, dental, and vision insurance
- Life and ADandD Insurance
- 401K Savings Plan
- Tuition Reimbursement
- Employee Assistance Program (EAP)
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applican
Source : WAGNER EQUIPMENT CO
