Intern, Social Media (CCL) - Carnival Global Brand
Miami, FL
About the Job
Job Description
Are you ready to set sail on an exceptional career journey? Carnival Cruise Line is thrilled to announce openings for our 2025 Summer Internship Program—a unique opportunity to make waves in your professional life.
Position: Summer Internship Program - Social Media Intern
Location: Hybrid in Miami, Florida
Dates: May 12th – July 25th, 2025
Compensation: Competitive hourly wage provided
About Us:
Carnival Cruise Line is a global leader in the cruise industry, renowned for delivering unforgettable experiences at sea. Our Summer Internship Program is your ticket to join us in our Miami, Florida headquarters with a hybrid work schedule. This is an exciting opportunity to dive into the dynamic world of cruising.
Your Journey Awaits:
- Dynamic Exposure: Immerse yourself in our business units, including Human Resources, Revenue Management, Communications, Finance and Accounting, IT, and Marine Operations.
- Hands-On Experience: Over 11 weeks, you'll actively contribute to impactful projects, challenge and enhance processes, and gain firsthand insights into our daily operations.
- Mentorship: Receive mentorship and guidance from Carnival's seasoned professionals, paving the way for your professional growth.
- Networking: Build valuable connections and friendships with fellow interns and Carnival Cruise Line employees.
Key Details:
- Hybrid Program: This internship is a hybrid program based in Miami, Florida. Students must be available for the entire duration of the program and willing to work a hybrid schedule, combining both in-office and remote work. This is a full-time opportunity, with interns working 40 hours per week. While hours may vary, interns can expect to work from 9 AM to 5 PM, Monday through Friday.
- Relocation Support: Carnival provides housing for interns who are relocating to Miami for the summer.
- Eligibility: Juniors, seniors, and graduate students are preferred for the program.
- Technical Requirements: Interns will be provided with a company-issued laptop and will need reliable internet when working remotely.
Application Information:
- Required Materials: Please submit a resume as part of your application. Applicants should stay on top of their tasks, including interview invites and follow-up emails, to progress through the hiring process.
- Application Deadline: Applications will remain open until November 1, 2024.
- Interview Process: Selected applicants will complete a HireVue recorded video interview and a virtual interview.
- Selection Notification: All interns will be selected by March 1, 2025.
- Onboarding: Interns will participate in a comprehensive onboarding process, including orientation sessions and pre-internship activities.
Department Name:
Social Media
Department Summary:
The Social Media team at Carnival Cruise Line is responsible for managing and enhancing the brand's presence across all social media platforms. This team creates, curates, and distributes engaging content to build brand awareness, foster customer engagement, and drive positive sentiment. Through strategic campaigns, community management, and real-time interaction, the Social Media team plays a vital role in connecting Carnival with its guests, partners, and fans worldwide.
By leveraging data-driven insights and innovative storytelling, the team helps promote Carnival's unique offerings, responds to customer inquiries, and monitors trends to stay ahead in the digital landscape. Their efforts contribute to maintaining Carnival’s position as a fun and welcoming brand while driving both customer loyalty and business growth.
Internship Project Summary:
Project Title:
Social Media and Community Engagement Support
Objective:
The intern will assist with managing and scheduling social media posts, monitoring engagement, discovering insights through social listening, and supporting community engagement initiatives. They will also learn to track analytics and report on the performance of marketing campaigns and community programs, contributing to the overall strategy of the team.
Essential Functions:
- Social Media Management: Help manage social media posts, monitor engagement, and track analytics.
- Influencer Marketing: Research influencer partnerships and discover insights using social listening tools.
- Content Creation: Assist in creating engaging content, including blog posts, social media updates, and visual content.
- Campaign Support: Contribute to the planning and execution of marketing and community engagement campaigns.
- Community Outreach: Support the planning and coordination of community engagement events and activities.
- Reporting: Generate reports on social media and community engagement KPIs, analyzing data to provide actionable insights.
Tools & Technologies:
- Learn to use Sprinklr and CreatorIQ for social media and influencer marketing.
- Develop proficiency in social listening and reporting on social media KPIs.
Specific Qualifications:
- Academic Background: Enrollment in a Bachelor's or Master’s degree program in Marketing, Communications, Public Relations, Community Engagement, or a related field.
- Skills: Familiarity with major social media platforms, digital marketing concepts, and strong communication skills. Proficiency in graphic design software (e.g., Adobe Creative Suite) is a plus.
Assessment Criteria:
We are seeking candidates who demonstrate leadership potential, strong communication skills, relevant academic and work experience, and a passion for the cruise industry. Each department will have specific qualifications and requirements for their internship projects, so applicants should review the full job description thoroughly to ensure they meet these qualifications.
Diversity and Inclusion:
Carnival Cruise Line is committed to creating a diverse and inclusive environment. We encourage applications from all qualified individuals, regardless of background.
Your Path to Success:
Our internship program serves as a pathway to identify top talent who can seamlessly transition into a thriving career at Carnival Cruise Line or become part of our esteemed 18-month Rotational Leadership Programs. With the knowledge and professional insight you'll gain during your internship, the possibilities are endless.
Embark on a journey of learning, growth, and endless possibilities!
Ready to take the helm of your career? Apply now and seize the opportunity to shape your future with Carnival Cruise Line. Don't miss the boat!
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
