Intern - Universal Robots Academy - Teradyne

Our Purpose



TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported  to innovate and learn something new every day.



We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business result s.



Opportunity Overview




At Universal Robots/Teradyne, our Cooperative Education and Internship program is designed to deliver meaningful, fast paced and real-life work experiences that are relevant to your career and academic goals. Our program offers practical work experience in a business environment, with the opportunity to contribute and add value to the organization. As a Business Intern for the Universal Robots Academy, you will assist with sending and resolving invoices, support the region, and help process reports for training in North America which will directly effect business efforts.





Key Responsibilities:





• Responsible for Invoicing NA Academy customers (partners and end users)


• Administration Support for Academy systems


• Reporting and Logistics for Academy





Key Duties and Deliverables:





• Ensure accurate invoicing.


• Resolving invoicing or billing issues flagged by staff or customers.


• Follow up on outstanding payments.


• Support NA Academy staff with administrative duties on Academy systems


• Support NA Academy customers in resolving general questions on account/system


• Support Regional/Partner performance by generating various Academy reports







All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.





Success Criteria:


• Quick resolution of invoicing issues


• Customer support satisfaction


• Consistent delivery of reporting metrics





Skills:


• Fluent in English


• Strong written and verbal communication skills


• Understanding of basic accounting math


• Strong attention to detail


• Strong organizational skills


• General administrative skills


• Understanding of data entry and reporting


• Experience with Spreadsheet Software (Excel, Google Sheets, etc.)





Education:


• Business Administration


• Finance/Economics/Accounting





Experience:


• Technical Skills, Robotics and Technology a plus


• Experience with Training and Education a plus


• Learning Management System (LMS) experience a plus





Additional Information:





Proximity to our offices in Irvine, CA or Novi, Michigan is preferred.


Hybrid flexibility, but able to come on-site for onboarding training


Part-time internship (20 hours per week or less), starting immediately with opportunity to extend.

Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.