Internal Communications Manager - Austin, TX - Ascension Health
Austin, TX
About the Job
Details
+ Department: Internal Market Communications
+ Schedule: Full Time/8-Hour Day Shift, Monday-Friday
+ Location: Austin, Texas
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._
Responsibilities
The Role:
As an Internal Communications Manager you will develop and implement strategic internal communications focused on enhancing the associate experience, building understanding and engagement of operational priorities and ultimately helping strengthen the culture of the organization.
Responsibilities:
+ Help develop and drive the execution of strategic and measurable internal communications plans focused on associate engagement and retention
+ Provide internal communications counsel and appropriate support to leaders across the organization
+ Develop internal communications content, campaigns and events that support market business and operational objectives with communications that are clear, actionable and transparent
+ Proactively identify trends, risks, challenges and solutions to process adoption, and lead and support change communication efforts
+ Combine strategic thinking and big-picture perspective with attention to detail, clarity and focus
+ Collaborate with colleagues across the local market as well as enterprise-wide teams to ensure alignment and best practice
+ Ensure communications reflect the Mission, Vision and Values of Ascension as a healing ministry of the Catholic Church
+ Develop a ‘journalist’ mindset as you look for stories that will celebrate our associates and the inspirational work they do in service to our Mission
+ Maintain flexible availability and responsiveness both during and outside of normal work hours as necessary
Complexity of Work:
+ Requires outstanding writing, critical thinking and strategic counseling skills, as well as decisive judgment and the ability to work with minimal supervision.
+ Must be able to work in a high-performance environment.
+ Experience in the healthcare industry is a plus.
+ Ideally the candidate will also have a knowledge of the evolving healthcare market, Ascension’s history and current initiatives, and communications practices and standards.
Work Experience:
+ Experience with associate engagement and implementing large-scale change communications efforts
+ Ability to write and edit engaging and visually appealing communications using a variety of media and channels
+ Experience supporting senior leaders with strategic communications counsel
+ Experience planning and managing a coordinated content approach that directly impacts engagement of key audiences in support of our business goals
+ Strong collaboration skills with other team members
+ Adept at the rapid development of content in support of business and organizational communications needs
+ Experience working against clearly outlined KPIs and supporting the reporting of results to multiple teams
+ Proven driver and communicator across matrixed organizations, helping to gain internal buy-in and support
+ Communications or journalism degree preferred
+ Experience with intranet platform/technology preferred but not required
Requirements
Education:
+ High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.
Additional Preferences
Additional Preferences:
+ Bachelor's degree preferred.
+ 10 years in an internal communications role, ideally with experience working in a healthcare provider system or similar services organization.
+ 3 years of leadership or management experience.
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
+ Department: Internal Market Communications
+ Schedule: Full Time/8-Hour Day Shift, Monday-Friday
+ Location: Austin, Texas
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._
Responsibilities
The Role:
As an Internal Communications Manager you will develop and implement strategic internal communications focused on enhancing the associate experience, building understanding and engagement of operational priorities and ultimately helping strengthen the culture of the organization.
Responsibilities:
+ Help develop and drive the execution of strategic and measurable internal communications plans focused on associate engagement and retention
+ Provide internal communications counsel and appropriate support to leaders across the organization
+ Develop internal communications content, campaigns and events that support market business and operational objectives with communications that are clear, actionable and transparent
+ Proactively identify trends, risks, challenges and solutions to process adoption, and lead and support change communication efforts
+ Combine strategic thinking and big-picture perspective with attention to detail, clarity and focus
+ Collaborate with colleagues across the local market as well as enterprise-wide teams to ensure alignment and best practice
+ Ensure communications reflect the Mission, Vision and Values of Ascension as a healing ministry of the Catholic Church
+ Develop a ‘journalist’ mindset as you look for stories that will celebrate our associates and the inspirational work they do in service to our Mission
+ Maintain flexible availability and responsiveness both during and outside of normal work hours as necessary
Complexity of Work:
+ Requires outstanding writing, critical thinking and strategic counseling skills, as well as decisive judgment and the ability to work with minimal supervision.
+ Must be able to work in a high-performance environment.
+ Experience in the healthcare industry is a plus.
+ Ideally the candidate will also have a knowledge of the evolving healthcare market, Ascension’s history and current initiatives, and communications practices and standards.
Work Experience:
+ Experience with associate engagement and implementing large-scale change communications efforts
+ Ability to write and edit engaging and visually appealing communications using a variety of media and channels
+ Experience supporting senior leaders with strategic communications counsel
+ Experience planning and managing a coordinated content approach that directly impacts engagement of key audiences in support of our business goals
+ Strong collaboration skills with other team members
+ Adept at the rapid development of content in support of business and organizational communications needs
+ Experience working against clearly outlined KPIs and supporting the reporting of results to multiple teams
+ Proven driver and communicator across matrixed organizations, helping to gain internal buy-in and support
+ Communications or journalism degree preferred
+ Experience with intranet platform/technology preferred but not required
Requirements
Education:
+ High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.
Additional Preferences
Additional Preferences:
+ Bachelor's degree preferred.
+ 10 years in an internal communications role, ideally with experience working in a healthcare provider system or similar services organization.
+ 3 years of leadership or management experience.
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
Source : Ascension Health
