Internal Communications Manager - Wayfair
Boston, MA
About the Job
This role reports into our Boston office Monday-Thursday (remote flexibility on Friday).
Wayfair is seeking a strong communicator and natural storyteller to join its Internal Communications team. This is an exciting opportunity to lead internal communications efforts aimed at informing and engaging our global workforce. The role will involve working cross-functionally with key stakeholders across departments such as Talent, Commercial, Tech, Finance, DEI, Social Impact, and more. The position also includes the management and development of a direct report.
We are looking for an energetic and highly motivated communications professional who thrives in a fast-paced environment, can manage multiple projects under tight deadlines, and is passionate about corporate storytelling. The ideal candidate is curious, self-driven, and has a strong desire to inform and engage a diverse employee base. The role reports into the Head of Corporate Communications and is based at the company’s headquarters in Boston.
What You’ll Do:
- Internal Communications Program Support: Lead the overall support of the internal communications program, ensuring alignment with company objectives and culture.
- Editorial Calendar Management: Oversee and contribute to the internal editorial calendar, ensuring timely and effective communication.
- Channel Ownership: Own and maintain key internal communication channels, including the company intranet, newsletters and emails.
- All Company Meetings: Lead the development and execution of quarterly all company meetings.
- Leadership Messaging: Collaborate with senior leaders to craft clear and impactful messaging for executive announcements, town halls, and other leadership communications.
- Talent Communications: Partner with the Talent team to manage critical updates, including open enrollment, benefits, performance cycles, and employee surveys.
- Engagement Initiatives: Design and implement initiatives that enhance employee morale, celebrate company achievements, and reinforce organizational values.
What You’ll Need:
- Bachelor’s degree with minimum 5+ years of experience in corporate communications; experience in HR/Talent communications a plus
- Exceptional written and oral communication skills
- Strong attention to detail; carefully and consistently proofs own work
- Superior organizational skills and proven ability to quickly learn and understand complex topics
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Critical thinker who is flexible and open to change and new information
- The confidence and maturity to interact with senior leaders
- Positive, people-oriented, and energetic attitude
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
