Internal Communications Specialist at Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Responsibilities:

• Administrative Support (15 – 20%)
  • Process communications department invoices
  • Schedule communications department meetings, and assist with executive meetings as necessary 
• Content Creation (30%)
  • Assist in drafting and reviewing messages to internal audiences
  • Assist with taking photos and short videos as needed at internal and community events
  • Work with state specialists to coordinate field content and employee stories  
  • Assist with creation and/or ideation of visual graphics as needed
• Content Execution & Management (50%)
  • Consistently update content on Essential’s Company Intranet, LED screens, and other distribution channels
  • Manage Essential’s Company Intranet governance committee and process
  • Support creation and distribution of executive communications to enhance an open and transparent work environment ensuring employees are informed about company, employee, government/regulatory, and community efforts
  • Collaborate with internal stakeholders to create and manage newsletters aimed at employee engagement
  • Assist with Essential’s quarterly town hall meetings, including planning and execution
  • Proofread emails, documents, policies, etc.

Qualifications:

• Bachelor’s degree in journalism, marketing, public relations, communications or a related field
• Two to five years of experience in the communications field demonstrating tangible results
• A valid US driver’s license and ability to drive company vehicles

Knowledge, Skills and Abilities: 

• A basic knowledge of media relations, community and philanthropic organizations, communications best practices (print, press release, intranet/internet including social networking, employee communications, etc.)
• Strong written, verbal and interpersonal communications skills with the ability to communicate effectively (writing, listening, public speaking)
• Computer proficiency with Microsoft Office (Excel, PowerPoint, Word, and Outlook)
• Knowledge of A.P. style
• A passion for people and storytelling
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
• A team player able to work effectively in a team fostered multi-tasking environment
• Some level of knowledge in Illustrator, Photoshop, or Canva
• Some level of knowledge in Salesforce or other email marketing tool
• Some level of knowledge of Drupal, or other Intranet/CMS system

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities.  If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).  
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.