Internet Fulfillment Associate (Seasonal) at Helzberg Diamonds

Internet Fulfillment Associate (Seasonal)

North Kansas City, Missouri

THE DEPARTMENT:
Annually, over 3.5 million pieces of merchandise (over $1 billion retail) goes through the Distribution Center where it is received, checked for quality assurance, picked, billed and shipped to the stores on a daily basis. Distribution Support is responsible for processing over 200,000 pieces (over $120 million retail) of defective merchandise, customer repairs and trade-ins, as well as managing the S.S.C. jewelers. The Distribution department is located in a secluded and extremely high-security, metal-free area, and associates must pass through a metal detector when entering or leaving the department.

POSITION SUMMARY:
This position is a seasonal temp position that assists the Distribution Internet team during the busy holiday season. This position will typically end after year end, though may continue into mid-February to cover Valentine’s.
The position processes the sales transactions generated from the Helzberg Diamonds Internet site. The incumbent is responsible for the integrity and movement of merchandise being shipped for the fulfillment of customer orders, the proper packaging of the item(s) to be shipped, and the timely and accurate movement of the package to the mailroom. The incumbent works with other areas in Distribution to ensure accurate and timely shipping of orders.

PRINCIPAL ACCOUNTABILITIES:

• Scan and sort items accurately to process orders.
• Process and pack sales orders generated by the Helzberg Diamonds Internet site in accordance to packing slip and in a timely manner.
• Ensure that the appropriate materials (i.e., warranties, gift cards, packing slip, etc.) are included in each shipment.
• File invoices, restock supplies and ensure area is clean and organized to fulfill orders efficiently.
• When necessary, provide backup for retrieval of merchandise from stores to fulfill orders.
• Perform various duties for other work groups in the Distribution Center as needed to support a dynamic and fluid team that contributes to the company mission and strategies.

• High school diploma required.
• One to three years distribution or warehouse experience preferred.
• Strong organizational skills required.
• Ability to follow written instructions, be very accurate and detail-oriented, and to meet deadlines.
• Must work well under pressure during high-volume periods.
• Regular, predictable onsite attendance is required to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers.