Internet Sales/BDC Associate - CMA's Colonial Chevrolet - Carter Myers Automotive

**Job Summary:**
The BDC Associate will be responsible for handling inbound and outbound calls, emails, and chats to support customer inquiries and sales opportunities. This role involves providing exceptional customer service and support to drive business growth.

**Qualifications:**
- High school diploma or GED equivalent required; some college coursework preferred
- Proven experience in customer service and sales support roles
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Proficiency in CRM software and Microsoft Office Suite
- Ability to work in a fast-paced environment and multitask effectively

**Responsibilities:**
- Answer incoming customer inquiries via phone, email, and chat in a timely and professional manner
- Schedule appointments for customers to come in and meet with Sales Team
- Maintain accurate customer records in the CRM system and update information as needed
- Follow up with potential leads to nurture customer relationships and drive sales opportunities
- Collaborate with the sales team to ensure seamless customer handoffs and provide ongoing support as needed

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Carter Myers Automotive Companies maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote, and compensate associates on the basis of personal and professional aptitude without regard for race, color, religion, sex, national origin, age, marital status, disability, citizenship or any other classifications protected by applicable federal, state or local laws. EOE/D/V