Interpreter - NeighborHealth Corporation
East Boston, MA 02128
About the Job
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full timeDepartment:
Interpreter ServicesAll Locations:
East BostonPosition Summary:
The Spanish Interpreter will provide essential interpretation services for our Health Center's Spanish-speaking patients and staff, facilitating communication during clinical visits, over the phone, in person, and through other methods. This role involves translating for patients with Limited English Proficiency (LEP) and contributing to the overall improvement of service quality. The Spanish Interpreter will report directly to the Director of Interpreter Services.
Position Highlights:
- Sign-On Bonus: $5,000 for newly hired overnight Interpreter
- Schedule: Full-time, Monday-Friday 11:00pm-8am
Key Responsibilities:
- Adhere to the Code of Ethics for interpreters, ensuring patient confidentiality, direct verbatim interpretation, and professional conduct.
- After training, proficiently manage on-call staff messaging functions in Epic for patients with LEP.
- Respond to incoming calls from the Interpreter Services Line, handling last-minute requests from various departments.
- Provide interpretation services for a diverse patient population, including pediatric and geriatric patients, over the phone as needed.
- Identify and address issues to ensure the effective delivery of interpreter services in patient care areas.
Qualifications:
- Completion of a medical interpreter certification program is required.
- 1-2 years of interpreting experience in a medical setting within the United States.
- Proficiency in verbal and written communication in at least two languages.
- Ability to deliver culturally appropriate interpretation across various modes.
- Strong interpersonal skills and the ability to collaborate effectively with team members.
- Knowledge of patient rights and confidentiality.
- Computer skills are preferred.
- Highly motivated with excellent prioritization skills.
Benefits:
- Medical, dental, and vision coverage.
- Life and disability insurance.
- 401(k) retirement plan.
- Tuition reimbursement.
- Flexible spending and transportation accounts.
- Paid holidays, vacations, sick, and personal time.
- Generous staff development benefit.
- Excellent malpractice coverage.
- Pet insurance.
- And much more.
Pay:
- Starting at $23.66 up to $35.48 + shift differential pay for evening, overnight, and weekends.
