Invoicing Analyst - Diverse Linx
Austin, TX
About the Job
Title: Invoicing Analyst
Location: Sunnyvale, CA
Type:- Contract-W2
Job Description:
Need invoicing Analyst with background in Partner onboarding. Someone with Credit card background would be best. Knowledge of SAP is plus.
Key areas:
- Billing and Partner Onboarding
- Invoicing and Collections
- Partner set up and maintenance
Tasks & responsibilities:
- Collaborate w/merchants & issuers & network to drive financial wins
- Partner onboarding including customer facing
- Ability to identify omitted data and make recommendations including accruals
- Strong relationship with partner relations team
- Use large data sets to assess performance and identify improvement opportunities
- Review large amounts of customer feedback to distill and quantify themes
- Support changes Servicing Customer Experience; create process flows, test, implement and assess effectiveness of changes
- Comfortable working with FX and VAT rate changes and anomalies
Ideally, looking for someone who:
- Has passion for high quality customer experience
- Reconciliation experience
- Ability to adapt to various financial systems
- Detail-obsessed and data-driven
- Has familiarity/experience with chat/messaging
- Has prior experience working in credit card or payments operations space
- Is comfortable working with Tableau, Excel, Keynote
- Prior experience in financial services company in the following areas payments, ops, customer service performing the responsibilities above
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Source : Diverse Linx
