IPS Supported Employment Team Leader (Hiawatha) - Trilogy Inc

For more than 50 years, Trilogy has provided people across Chicago and beyond with support to recover from mental illness and move toward stability. We provide our clients with an array of essential services and ongoing support so that they can live independently and thrive in our community. Trilogy’s mission is to enable people in mental health recovery to build meaningful and independent lives through comprehensive and integrated care. We envision a society where everyone impacted by mental illness is valued, embraced, and supported holistically, systematically, and culturally; where the stigma of mental illness is eliminated; and where quality of care is not determined by socioeconomic status.

The Team Leader will oversee and provide direct supervision to a team(s) of Employment Specialists, Recovery Counselors, and Community Health Nurses in our Employment Services program. They will run regularly scheduled team meetings, help develop and monitor employment plans for clients, assist with field mentoring of employees, monitor tracking systems for required documentation, coordinate referrals to the Individual Placement and Support Model (IPS) program, and act as secondary liaison to the Department of Rehabilitation Services (DRS). The Team Leader will manage capacity and workflows to ensure coverage across the program; and oversee the day-to-day operations of clients in the program. They will provide and ensure the team provides client-centered, strengths-based, and trauma-informed services to clients with severe mental illness and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach.

 

Essential Responsibilities

• Provide direct service to clients; and may conduct assessments, intakes, and treatment planning as needed to support department during periods of high utilization
• Provide effective supervision and coaching to all assigned team members.  Orient and train new employees to provide quality services to clients.  Ensure continued education and training for assigned employees to strengthen services provided. 
• Monitor and adjust employee schedules accordingly to ensure enough clinical time is scheduled to meet direct service requirements.
• Manage process to ensure department meets direct service and documentation requirements. Develop and administer tracking systems for reporting.
• Ensure employees provide at least 65% of services in natural community settings. Attend (on a rotating basis) each clinical team meeting quarterly.
• Communicate regularly with mental health treatment clinical leaders to ensure employment services are integrated to the client’s treatment plan, solve problems, and act as a champion of IPS model
• Model/observe/offer feedback to employees during field mentoring and review client outcomes and set goals for employees quarterly.
• Notify Supervisor of capacity issues on teams/programs that may affect flow of client assignments. Report on trends, client needs, and team updates.
• Provide on-call coverage and immediate crisis intervention as needed
• Perform other related duties and/or projects as assigned

 

Qualifications

• Master’s Degree in Social Work, Psychology, or Counseling required
• Minimum two years’ experience working with people with mental health and/or substance abuse diagnoses
• Valid Illinois driver’s license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance  
• Supervisory or leadership experience highly preferred 

See job description