IT Administrator at Kforce Inc.
Atlanta, GA 30361
About the Job
- IT Administrator will set up and configure laptops for new hires, transfers, and replacements globally
- Review and coordinate global incident tickets with the professional services team
- Install and update software applications and drivers on laptops. - Troubleshoot and resolve laptop issues, such as connectivity, performance, security, etc.
- Management of distribution groups
- Systems training during onboarding for all new hires (Box/SharePoint/Workday)
- Implement security protocols and procedures to prevent potential threats
- Manage cyber security training; Ensure all new hires complete within 90 days of hire
- As an IT Administrator, you will document processes, as well as backing up and archiving data
- Developing and maintaining data retrieval and recovery procedures
- Provide technical support and guidance to laptop users
- Maintain inventory and documentation of laptops and related equipment
- Perform regular backups and data recovery of laptops
- Monitor and enforce laptop security policies and best practices
- Coordinate the shipment recovery of laptop equipment
Requirements:
- Bachelor's degree in IT, Computer Science, or related field
- At least 3 years of experience in laptop setup and support or similar role
- Familiar with laptop hardware components and specifications
- Knowledge of network protocols, VPN, firewall, antivirus, etc.
- Proficient in Windows 10, Microsoft Office 365, Intune, Autopilot, Azure, AVD and other common laptop software
- Excellent communication and customer service skills
- Attention to detail and accuracy
- Ability to troubleshoot and resolve technical issues quickly and effectively
- Experience with Workday preferable
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
