IT Administrator - Coreslab Structures Omaha Inc

CORESLAB STRUCTURES (OMAHA), INC. 

POSITION:      IT Administrator

LOCATION:     LaPlatte, NE

PAY RANGE:   Based on experience

GENERAL STATEMENT OF DUTIES: Service computer users by establishing a point of contact to report problems or address questions; perform related work as required or assigned.

ESSENTIAL DUTIES:

• Coordinate and execute help desk activities

• Provide support to local and remote end users, in a timely manner

• Assign, log, analyze and track problems to final solution

• Maintain documentation, network diagrams, hardware and software configurations and inventories, and other related information

• Manage user accounts, groups, and permissions in active directory

• Trouble shoot software, hardware, and connectivity issues

• Perform software, hardware, and device updates according to spec

• Configure, manage, and deploy workstations with minimal impact to the user

• Maintenance of phone and internet connections

• Maintain network security measures

• Prepare reports related to help desk activity for management review and action

• Contribute to the team effort

• Maintain company reputation

• Secure confidential and intellectual information

• Perform all occupational safety and hazard procedures in conjunction with all essential duties

  KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

• Supporting Office 365 (Outlook, OneDrive, Teams, and SharePoint)

• Microsoft servers and Windows group policies

• Antivirus protection, Antispyware client and server and firewalls

• Microsoft, SQL, and ADP applications Coreslab policies and procedures relating to IT

• Occupational hazards and proper safety precautions

Skills in:

• Prioritization, time-management, planning, and organization

• AWS cloud computing environment

• General virtualization experience including VMware, HyperV

• Computer hardware components and networking concepts

• Network infrastructure devices, including wireless access points, firewalls, routers, cabling, and switches

• Root cause analysis and resolution

• Professionalism 

• Communication

WORK ENVIRONMENT:  Employee may be exposed to: 

• Moving mechanical/electrical parts and equipment

• Fumes or airborne particles 

• Vibration

• Metal preservatives

• Oils and greases

• Loud noise

• Heat/cold/wet conditions

MINIMUM QUALIFICATIONS: 

• Two (2) years of helpdesk, end user support and troubleshooting experience or an equivalent combination of experience, education and training which provides the desired knowledge, skills, and abilities of this classification. 

• Employee must be able to work overtime on short notice of which could exceed 8 hours per shift and/or 40 hours per work week. 

BENEFITS

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Profit sharing

• Tuition reimbursement

EOE – Equal Opportunity Employer