IT Analyst Intern (Endpoint Team) - Summer 2025 - ITW

Founded in 1912, ITW is a Fortune 250, global industrial company centered on a differentiated and proprietary business model. The company’s seven industry-leading segments leverage the ITW Business Model to generate solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s 50,000+ dedicated colleagues around the world thrive in our decentralized, entrepreneurial culture.

Some ITW Divisions and Products you may have heard of:

• Hi-Cone: Packaging systems for beer and soft drinks.
• ITW Deltar: Capless refueling system, which created a new standard in auto manufacturing.
• Rain-X: Windshield Wipers, Glass Cleaners, Car Washes, etc.

Internship Program Overview:

ITW’s internship program provides unparalleled access to challenging opportunities in high-growth, dynamic industries. Interns are encouraged to think and act like entrepreneurs and are provided significant responsibility and autonomy to get things done. As an intern, you will gain substantial personal learning and career development opportunities through ownership of real-world job assignments, strong coaching and mentorship and networking with senior leaders across the Enterprise.

ITW’s IT internship program is aimed at providing meaningful work and experience to our interns with strong managers serving as their mentors.  We expect this internship program to give you marketable experiences and skills, as well as introduce you to ITW’s unique way of doing business. 

As an IT Intern, you will be working at our corporate campus in Glenview, IL; one of Chicago’s northern suburbs.  Our campus includes a fitness center at no cost to the employees, a cafeteria, outdoor volleyball courts, walking trails around the campus, employee resource groups, corporate discounts, dry cleaning services, covered/outdoor parking, and much more.  We are one block walk to the nearest Metra station, and it is a quick 20-minute train ride to downtown Chicago, museums, the lakefront, and activities.

What You Will Do:

Desktop/Endpoint Engineering

• Daily operations to assist maintenance of end-user computing, AV, and VoIP devices.
• Monitor and address basic deviations in overall end-user device health.
• Assist in managing computer system images for new devices.
• Provide initial support for reported issues with end-user computing, AV, and VoIP devices.
• Escalating problems when necessary.
• Ensuring timely and quality issue resolution.
• Alerting management to emerging incident trends.
• Identifying automation opportunities for efficiency.

Additional Information:
ITW's IT Department is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.

• Required to be a college student pursuing a degree in Computer Science or Information Technology related field. Junior year is completed by the summer 2025 and rising senior status is preferred.
• Ability to be in the office 5 days a week with flexible hours.

Personal Attributes

• Exceptional customer service orientation.
• Ability to conduct research into a wide range of computing issues as required.
• Ability to absorb and retain information quickly.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.

Illinois Tool Works Inc. (“ITW” or “the Company”) is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.