IT Analyst/Jira Coordinator - Remediation (CM) - SGA Inc.
New York, NY 10281
About the Job
Software Guidance & Assistance, Inc., (SGA), is seeking an experienced IT Analyst / Jira Coordinator for a Contract assignment with one of our premier Financial Services clients in lower Manhattan, NYC. Hybrid – 2 days/week in the office required.
The role will serve as an Analyst in the Technology Governance Office, supporting IT remediation activities for U.S. related to regulatory finding(s).
Responsibilities:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
The role will serve as an Analyst in the Technology Governance Office, supporting IT remediation activities for U.S. related to regulatory finding(s).
Responsibilities:
- Set up a new process using Jira including enhancing Jira, training users, monitoring Jira, working with Dev team to test Jira enhancements, etc.
- Act as Analyst for the Change Management U.S. remediation workstream
- Assist team in driving progress on sustainability initiatives resulting from the completion of plan deliverables for JIRA enhancements, Escalations and Deferrals
- Provide ongoing analysis, assessing impact of ongoing changes by amending or creating new procedures and processes accordingly, as required.
- Provide ongoing support for continued remediation by supporting respective teams managing these key sustainability initiatives.
- Collaborate with technology partners and key stakeholders to ensure effective communication of change goals and objectives is included in key documents.
- Monitor progress of change initiatives to ensure successful completion.
- Escalate risks, issues, and dependencies to workstream lead and management.
- Maintain appropriate documentation and evidence throughout the remediation process, keeping the evidence repositories updated.
- This is not a Project Manager role but having these skills will help.
- Strong knowledge of Jira and experience modifying it to support organizational needs
- Project management/coordination skills to manage subtasks and milestones related to Jira
- PM or BA background is helpful
- UAT process and testing experience will help succeed
- 3+ years' experience in the following areas:
- Business/Technical Analysis
- Technology
- Document Management
- Change Management
- Excellent writing and oral communication skills
- Ability to prioritize and work simultaneously on various tasks, independently and to completion.
- Attentive to detail
- Bachelor's degree in a related field required.
- Demonstrable experience with business/technical analysis and documentation activities required.
- Excellent Word, Excel, and PowerPoint presentation skills.
- Experience within a financial institution.
- Regulatory experience
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Source : SGA Inc.
