IT Application Operations Engineer Lead - BMW Group Financial Services NA, LLC

BMW Shared Services is posting this position on behalf of BMW Financial Services NA, LLC.

BMW Financial Services NA, LLC was established in 1993, supporting the sales and marketing of BMW products. Subsequently, we have expanded beyond the leasing, retail and commercial financing of a traditional captive-finance company offering a broad variety of products tailored for the BMW, MINI and Rolls-Royce customer. Be a part of our exciting growth by expressing an interest in our IT Application Operations Engineer Lead position located in Columbus, Ohio.

As the IT App Operations Engineer Lead, you will manage the availability, integrity and overall operations of applications and the related software and hardware infrastructure across several business areas and a multitude of IT products, to ensure continuity and achieve a high level of performance and availability.

In this role, you will command knowledge in both managing solution stacks in on-prem/VM set-ups, as well as cross-functional cloud-native solution environments with IaaS components. You will frequently manage major incidents and proficiently create concise management updates on these for executives in business and IT, as well as external stakeholders (e.g., dealers), to make business continuity and mitigation decisions. You will be responsible for steering service providers across various IT products, domains and primes, and manage software providers, maintenance agreements, and license management accordingly.

You will have the opportunity to ensure application operations excellence by supporting several business-critical applications in the Retail Application Management / Originations space. You will help maintain and elevate both Dealer and Customer satisfaction by ensuring the availability and performance of key applications that allow for the flow of new business into BMW Financial Services for the Americas region.

In support of BMW Financial Service business objectives, this position requires regular attendance at a BMW office with remote work capability (hybrid).

Join the BMW Financial Services team and enjoy a high-performance Total Rewards package that may include:

• Medical, Dental, and Vision insurance
  • All with options for $0 Employee contribution
  • 401(k) with Company match
• Retirement Income Account (RIA)
• Employee vehicle program
• Bonus eligibility
• Paid Parental Leave of up to 6 weeks
• Paid Time Off in addition to Company paid holidays where eligible
• Hybrid work environment
• Voluntary Benefits to fit your needs

The pay range for this role is: $103,966.00 - $122,313.00.

The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.

Even more so than the generous compensation and benefits, the culture and values of BMW Financial Services make it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Requirements:

• Bachelor's degree or equivalent work experience and/or certifications.
• 7+ Years of demonstrated success in Information Technology, with at least:
  • 5+ Years in a senior level IT operations/engineering role
  • 2+ Years specializing in IT Application Operations as a mid-level engineer.
• 1+ Years of experience participating in Agile projects.
• Demonstrated experience in operational vendor and partner management.
• Technically competent with various business applications across their full solution stack incl. infrastructure components and services.
• Knowledge of automotive business processes in retail and wholesale.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Must be able to build and maintain strong relationships in the business and Global IT organization.

Preferences:

• 5+ years network infrastructure/operations
• 3+ years SQL Server.
• 3+ years of experience in Cloud based environments and cloud migration, user experience design and test-driven development, automated unit testing, continuous integration and deployment, rest API and other service-oriented architecture approaches.
• 1+ years cloud environments management/Iaas Operations.