IT Applications Analyst

Administration Department

Full-time; 40 hours

Monday-Thursday; 7:30am-5:30pm; Friday: 8:00am-12:00pm

-Tuscaloosa, AL-

COMPETENCIES

• Must possess knowledge and understanding of clinical or business/revenue cycle workflow in healthcare
• Must possess excellent time management organizational, and documentation skills.
• Must possess a positive attitude in dealing with people.
• Must possess ability use crystal reports and or SQL
• Must possess the ability to use MS Office applications including (Word, Excel, Outlook, Access, Power Point)
• Must possess knowledge and general understanding of IT Application Systems.

ESSENTIAL FUNCTIONS/RESPONSIBLITIES

• Ensure that all assigned duties are implemented according to Indian Rivers Behavioral Health policies and procedures.
• Ensure that all assigned duties are implemented according to Department of Mental Health policies and standards.
• Ensure all safety, fire prevention, and health measures are followed while on duty.
• Responsible for the ongoing design, build, testing, validation, troubleshooting and ongoing support of IT systems within company.
• Responsible for developing, writing, and maintaining crystal reports and SQL.
• Responsible for developing, writing, and maintaining monthly and on-demand reporting to various departments and agencies.
• Serves as a key resource between departments and Information Technology Department.
• Reviews users / customers' needs and implements appropriate technology to meet these needs.
• Develops procedures related to the use, management, and support of assigned applications.
• Has a key role in planning, developing and implementing projects, with the possibility of serving as a project leader or managing small to medium complexity projects.
• Serves as a key IT resource for application projects.
• Develops, implements, and documents plans for IT applications consistent with requirements and industry standards.
• Serves as a resource for all IT tasks and projects with a focus on higher end / advanced solutions.
• Serves as a training resource and mentors new employees.
• Participates in on-call and weekend coverage if needed.
• Develops and implements cost savings and performance improvement processes.
• Responsible for knowledgebase development of articles related to IT Applications Systems.
• Train supervisors and staff on system changes and updates as needed.
• Ability to work effectively as part of a team and coordinate team members and system users.
• Identify options for potential solutions and assess them for both technical and business suitability.
• Plan work flexibly to a deadline.
• Communicate regularly and effectively with team members and supervisor.
• Keep up to date with technical as well as industry sector developments.
• Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs.
• Work independently and/or with teams to complete assigned tasks and projects accurately and in a timely manner with minimum supervision.
• Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
• Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
• Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
• Demonstrate the skills necessary to keep the business operations of Indian Rivers on task and up-to-date.
• Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required to meet job responsibilities and deadlines.
• Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
• Identify opportunities for improving the quality of services provided by the department and the organization.
• All other duties and responsibilities as assigned by the Supervisor or Executive Director.

MINIMUM QUALIFICATIONS, KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED

• High School diploma or GED equivalent required and minimum three years IS experience OR
• Associate's, technical, or non-IS Bachelor's degree and minimum one year IS experience OR
• Bachelor's degree in CS/CIS/MIS
• EHR Vendor Certification must be obtained and maintained.
• Experience in Microsoft Office and Microsoft Applications preferred.
• Must be able to complete and maintain of CPR/First Aid, CPI and other annual certifications.
• Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
• Must be able to read, write legibly, speak, and comprehend English.

WORKING CONDITIONS, HIPAA, OTHER GUIDELINES

Job Specifications: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

HIPAA: Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and IRMHC. Minimally accesses verbal, written, and /or electronic PHI, usually incidentally to an approved use and /or disclosure as pertains to consumer's financial, demographic, and/or clinical data.

Working Conditions: Works in general office environment and in outpatient facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Some risk involved in the event of aggressive/out-of-control consumers. Must possess a valid Alabama driver's license.

Physical Requirements: The Physical Requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform essential functions.

Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.

FULL-TIME EMPLOYEE BENEFITS

• Blue Cross Blue Shield Medical Insurance
• Employees Retirement System of Alabama
• Prescription Drug Coverage
• Mileage Reimbursement
• Paid Time Off
• Voluntary Dental, Vision, and Life Insurance

Indian Rivers is an Equal Opportunity Employer
This Employer participates in E-Verify