IT Business Systems Analyst III - Inland Empire Health Plan

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The IT Business Systems Analyst III is responsible for planning, designing, overseeing development, and implementing Information Technology solutions. Applying analytical techniques and process, the IT BSA III provides guidance to IT and Business Departments, to resolve complex technical implementation and project deliverables. The IT BSA III will sometimes take responsibility to provide leadership on technology or process-improvement projects. Is responsible for developing system documentation such as requirements specifications, design documents, process flows, test plans, project plans, user manuals and training procedures. Also understands business requirements and often serves as liaison between business and IT groups and provides expertise in terms of implementing new processes. 

Key Responsibilities:

1. Provides guidance and leadership to impact process changes that will help the IT Organization improve service and delivery to its customers.
2. Provides leadership, mentorship, and direction to IT and business Team Members. 
3. Leads the planning, design, and implementation of technology upgrades and software application releases.
4. Performs requirements analysis, translating business needs into technical system requirements and specifications.
5. Establishes contracts and budgets with external service providers, ensuring that vendors meet commitments and deliver quality products and services. 
6. Develops and maintains system documentation including system requirements, design documents, process flows, intake requests, project plans, issue logs, and test plans.
7. Tracks and reports progress on technical implementations and manage customer expectations.
8. Facilitates project and problem-solving meetings with businesses with both business and IT groups.
9. Conducts research on hardware and software products and proposes recommendations to IT Management and Business sponsors.
10. Coordinates and performs testing of applications as needed
11. Proactively evaluates system performance measures to ensure that systems are scalable and continue to meet IEHP needs.
12. Builds liaison relationship with business and IT.
13. Conducts data gathering and analysis to understand business strategy requirements.
14. Provides support in creating reports, research, and documentation for the analysis of business satisfaction.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

• CalPERS retirement
• 457(b) option with a contribution match
• Generous paid time off- vacation, holidays, sick
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Paid life insurance for employees with additional options
• Short-term, and long-term disability options
• Pet care insurance
• Flexible Spending Account – Health Care/Childcare
• Wellness programs that promote a healthy work-life balance
• Career advancement opportunities and professional development
• Competitive salary with annual merit increase
• Team bonus opportunities

Education & Experience

• Seven plus (7+) years of technical systems analyst experience
• Five plus (5+) years working within IT development environment, with the familiarity of SDLC, relational databases, and development practices
• Five plus (5+) years of experience supporting complex software applications including custom-developed applications and commercial products
• Bachelor’s degree in general Business, Economics, Psychology, Computer Science, Mathematics, Statistics, or Finance from an accredited institution required

Key Qualifications

• Requires technical, analytical, and interpersonal skills
• Proficiency with Microsoft PC desktop applications including Excel, Word, MS Project, and Visio

Start your journey towards a thriving future with IEHP and apply TODAY!