IT Customer Support Analyst - SYSTEMTEC, Inc.
Columbia, SC
About the Job
IT Customer Support Analyst –Fully onsite in Columbia, SC
SYSTEMTEC is seeking a Customer Support Analyst in the Columbia, SC area. This is an opportunity to join a tight-knit, collaborative team. Excellent communication and documentation skills are a MUST.
Required Qualifications of the Customer Support Analyst:
Responsibilities of the Customer Support Analyst:
Work Location: 3 days/week ONSITE IN COLUMBIA, SC.
Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more.
***Please note: We are not currently able to hire candidates who reside or work in California, New York, or New Jersey.***
SYSTEMTEC is seeking a Customer Support Analyst in the Columbia, SC area. This is an opportunity to join a tight-knit, collaborative team. Excellent communication and documentation skills are a MUST.
Required Qualifications of the Customer Support Analyst:
- Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
- Must be comfortable with FULLY ONSITE work in Columbia, SC.
- Excellent communication and written / documentation skills are a must.
- Experience working in contact center highly preferred.
- Hands-on Information Technology experience in Active Directory is required.
Responsibilities of the Customer Support Analyst:
- Receive, investigate, and respond to customer inquiries regarding complex products, services, and issues via all channels through which customers are served.
- Maintain high levels of customer satisfaction, demonstrates commitment to quality, related to operational and technical support of complex products and/or processes
Work Location: 3 days/week ONSITE IN COLUMBIA, SC.
Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more.
***Please note: We are not currently able to hire candidates who reside or work in California, New York, or New Jersey.***
Source : SYSTEMTEC, Inc.