IT Engineer - Oahu - Calian Corp.

For more than 40 years, Calian has been solving the world’s most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools, and companies that make the world better every day.

Position Overview

The IT Engineer will oversee all aspects of the satellite teleport’s IT infrastructure, including network management, system administration, and user support. The role requires a proactive approach to cybersecurity, system maintenance, and disaster recovery planning. The IT Engineer will also play a critical role in supporting and training users on various IT systems and applications.

Responsibilities:

1. Network Infrastructure:
• Manage and maintain the satellite teleport's IT network infrastructure, including servers, routers, switches, and other networking equipment.
• Ensure network performance, reliability, and security.
2. System Administration:
• Administer IT systems to ensure high availability, performance, and security.
• Perform regular system updates, patches, and backups.
3. Software and Hardware Support:
• Provide support for IT software and hardware issues.
• Troubleshoot and resolve technical problems related to IT systems and applications.
4. Cybersecurity:
• Implement and maintain cybersecurity measures to protect IT systems and data.
• Monitor for security breaches and respond to security incidents promptly.
5. Backup and Recovery:
• Develop and maintain backup and disaster recovery plans for IT systems.
• Ensure that backup procedures are effective, and data can be recovered quickly and accurately.
6. User Support:
• Provide technical support and training to users on IT systems and applications.
• Assist users in resolving IT-related issues and improve their understanding of IT tools and systems.
7. Process Improvement:
• Identify opportunities to improve IT processes, tools, and procedures.
• Implement best practices to enhance the efficiency and effectiveness of IT operations.
8. Collaboration:
• Work closely with other departments to resolve cross-functional IT issues.
• Support the integration of new systems and technologies with existing infrastructure.
9. Documentation:
• Maintain accurate and detailed documentation of IT systems, configurations, and procedures.
• Document troubleshooting steps and resolutions for future reference.
10. Project Management:
• Lead and participate in IT projects, ensuring timely and successful implementation.
• Coordinate with vendors and service providers as needed for project execution and support.
11. Compliance:
• Ensure compliance with organizational policies and regulatory requirements related to IT systems and data management.
• Conduct regular audits to verify compliance and implement corrective actions as necessary.
12. Innovation:
• Stay informed about emerging technologies and trends in IT.
• Recommend and implement new technologies that can enhance the teleport's IT capabilities.

Requirements:

Education and Certifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• Relevant certifications such as CompTIA Network+, CompTIA Security+, Cisco Certified Network Associate (CCNA), Microsoft Certified Systems Engineer (MCSE), or similar are preferred.

Experience:

• Minimum of 3-5 years of experience in IT network management, system administration, or a similar role.
• Proven experience in managing IT infrastructure and services.
• Experience with satellite teleport or similar telecommunications environments is a plus.

Technical Skills:

• Proficient in network and system administration, including experience with servers, routers, switches, and other networking equipment.
• Strong understanding of cybersecurity principles and best practices.
• Experience with backup and disaster recovery planning and implementation.
• Proficiency in troubleshooting hardware and software issues.
• Knowledge of IT infrastructure and operations, including cloud services, virtualization, and storage systems.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and projects simultaneously.

Other Requirements:

• Must be willing to work on-site at the satellite teleport.
• Ability to work flexible hours, including evenings, weekends, and on-call as needed.
• Ability to lift and carry equipment up to 50 pounds.

EEO Statement

Calian is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.

Job Title: IT Engineer - Oahu

Date: August 5, 2024

Location: Kapolei, HI

Business Unit: Advanced Technologies

Department: Information Systems & Information Technology

Job Type: Full-time

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