IT Engineer V/Senior Incident/Triage Engineer at Kforce Inc.
Reston, VA 20190
About the Job
- Manage IT production incidents to resolution in a 24/7/365 environment using the Fannie Mae incident management processes and communicate management of incident status, impact and resolution actions
- As an IT Engineer V/Senior Incident/Triage Engineer, you will be troubleshooting and resolving incidents on the AWS cloud infrastructure
- Eyes on glass monitoring of the health of applications as well as the underlying infrastructure
- Proactively looking for hardware, software, and environmental alerts or malfunctions
Requirements:
- Bachelor's degree or equivalent required
- 6+ years of related experience
- Hands on experience managing and monitoring applications deployed on Amazon Web Services (AWS)
- Experience with building tools for monitoring and troubleshooting of system resources in an AWS environment; Ability to triage AWS related incidents using monitoring tools on AWS Cloud
- Experience with performance engineering of AWS Cloud applications
- Hands on experience working with AWS tools like EC2, ELB, RDS, Redshift, DynamoDB, Aurora, Route53, ECS, Lambada, S3, Batch, CloudWatch, CloudTrail, WAF, etc.
- Hands on experience with transaction level monitoring using Dynatrace and Splunk
- Ability to perform transaction level monitoring and troubleshooting in AWS cloud platform
- Monitoring experience with tools like Extrahop, SolarWinds, Netcool suite, Catchpoint, MoogSoft
- Ability to analyze dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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