IT Engineering Supervisor - Southwest Power Pool

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
• Relocation assistance

• Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come into the office when collaborative in person work is needed.

• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

As our IT Engineering Supervisor, you will:

Work with your team to support SPP’s Engineering applications. You will be responsible for guiding and supporting your IT team members. This involves providing leadership, coaching, and mentoring to help them develop their skills and careers. You will collaborate with other members of the IT management staff as well as your Business Partner to develop processes and plans that align with SPP's overall strategic initiatives. This likely involves aligning IT efforts with the organization's broader goals and objectives. Being customer-focused is essential, as you will likely be working closely with different business groups and end-users. Providing excellent customer service and support is critical. You'll need to engage with various stakeholders, both within the IT department and from other parts of the business. This involves understanding their needs and ensuring that IT solutions and services are meeting those needs in a timely and effective manner.

If you possess strong organizational skills, effective communication, problem-solving abilities, and the ability to lead and guide a team, this role at SPP could be a great fit for you. It is an opportunity for someone who enjoys working in a dynamic IT environment to help achieve strategic goals while also providing top-notch support to various stakeholders

To be successful as the IT Engineering Supervisor, we're looking for:  

• Bachelor’s degree in an Information Technology-related field, or equivalent job-related experience
• Eight (8) years of experience in Information Technology, Customer Service, Accounting or Financial Management or a related field
• Strong customer service, organizational and leadership skills
• Flexibility and the ability to function with constantly changing and multiple priorities
• Advanced knowledge and proficiency in Software Development Life Cycle.
• Proven experience participating in in internal and external audits
• Competent knowledge of operating systems, desktop applications, and proven analytical and problem solving abilities
• Excellent written and oral communications skills
• Understanding of, compliance with and enforcement of SPP Policies and Procedures

Preferred Qualifications: 

• Five (5) years of team leadership experience
• Related technical certifications
• Experience in vendor relations and vendor management
• Development background
• Experience in managing technical evaluations of emerging technologies.

Travel Requirement:

• This position requires moderate travel, approximately 5-15%

Position Type and Expected Hours of Work: 

• This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we value Diversity, Equity and Inclusion. Visit our website to learn more: LINK

Full job descriptions will be made available to those selected for an interview.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)