IT Executive Director of Technology Operations - Tallahassee Memorial Healthcare

Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:

• Level II Trauma Center
• Joint Commission Comprehensive Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle

Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.

Location: Tallahassee, FL 

As the IT Executive Director of Technology Operations, you will play a pivotal role in supporting and assisting the Chief Information Officer/VP in planning and implementing strategic business plans, infrastructure, and related matters for computerized information technology (IT). Responsible for driving strategic technology initiatives and overseeing the planning, implementation, and maintenance of technology operations while ensuring the effective and efficient delivery of IT services.

If you are a seasoned IT leader with a passion for technology innovation and a deep understanding of healthcare IT, we invite you to apply for this exciting opportunity! Join our dedicated team in using technology to revolutionize healthcare and positively impact patient outcomes.

 The IT Executive Director of Technology Operations is responsible for: 

• Supervising and ensuring the IT Services, data center operations, service delivery, and architects meet customers’ needs and align with organizational goals and objectives. 
• Manage the technology operations of the organization.
• Maintains a highly competent staff to meet the objectives and strategies of the organization.
• Oversee the development and implementation of technology projects.
• Ensure that technology projects are completed on time and within budget.
• Work closely with other members of the executive team to develop and implement technology strategies.
• Develops IT policy and procedures.
• Maintains a high level of service management.
• Develop and maintain relationships with technology vendors and partners.
• Ensure that the organization is compliant with all relevant technology regulations and standards.
• Responsible for assisting with Joint Commission requirements with respect to Information Systems function.
• Responsible for assisting with HIPAA requirements with respect to Information Systems function.
• Responsible for assisting with Patient Safety requirements with respect to Information Systems function.
• Manage the technology budget for the organization.
• Enhance professional growth and development through education programs, workshops or other educational opportunities that may be presented. Keep abreast of current technologies.
• Perform additional duties assigned.

Reports to:

• Chief Information Officer/VP

Supervises:

• Director/IT Infrastructure Srv
• Director/IT Planning & Quality

Education:

• Required: Bachelor’s degree in information technology, Computer Science, or a related healthcare field; Master's degree preferred.

Experience:

• Minimum of ten (10) years of experience in healthcare technology and operations experience, including five (5) years of supervisory or managerial experience.

• Experience implementing complex and integrated information systems. 

• Proven experience in technology operations management, including infrastructure, systems administration, and IT support.

• Strong knowledge of technology infrastructure, systems administration best practices, and emerging trends in the industry.

• Knowledge of healthcare data security and privacy principles, as well as regulatory compliance requirements.

• Demonstrated experience in strategic planning, aligning technology strategies with organizational objectives.

• Proven track record of successful project management and delivering solutions within budget and on schedule.

• Strong vendor management and negotiation skills, with experience in contract management and procurement.

• Excellent leadership and communication skills, with the ability to influence and collaborate with stakeholders at all levels.

• Ability to think analytically and problem-solve complex issues.

• Technical foundation.

Certification/License/Registry:

• Required: None. 

Incentives:

We’re thankful for what you do for us. Here’s what we can do for you:

• This position is performance based annual bonus eligible
• Sign-on bonus and transition allowance eligible***
• Health Insurance (Medical, Dental & Vision)
• Retirement Contributions Matching Up to 6% [401(a)/403(b)]
• Annual Raise***
• Tuition Reimbursement***
• Scholarship Opportunities***
• Paid Time Off
• Childcare (TMH owned onsite facility)
• Premier Health and Fitness Club (TMH owned offsite facility)
• Wellness Programs and Colleague Discounts

***Restrictions may apply

Workplace Type:

• On-site (employees come to work in-person). This individual must live within driving distance of the Tallahassee, FL TMH campus for onsite expectations. 

Additional Information:

• Only candidates who meet the requirements will be contacted for further consideration.
• This vacancy is not eligible for sponsorship. TMH will not sponsor or transfer visas for this position.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.