IT Executive Support Technician at TEKsystems

Description:

Our client is looking for an IT support technician with AT LEAST 3 YEARS of desktop support experience and/or executive support experience. Candidate must have excellent customer service skills as he/she will be handling C-suite users. Must have a wide range of experience with different technologies, both hardware and software. A bachelor's degree is a plus.

Essential Responsibilities

• Provides technology support for executives and their administrative staff.

• Educates executives on the efficient use of their technology.

• Monitor and perform IT equipment refreshes for executives using standard refresh and build processes.

• Provides executive video conferencing assistance.

• Coordinates with Enterprise IT on new application training when necessary.

• Maintains device spares and/or parts as required (phones, chargers, etc.).

• Coordinates spare equipment alternatives for traveling executives.

• Create and maintain system documentation, user guides, standard operating procedures

• Coordinates support escalations to 2nd and 3rd tier technical teams.

• Assists company leaders with technical needs in preparation for executive meetings.

o  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following: 

§  Medical, dental & vision 

§  Critical Illness, Accident, and Hospital 

§  401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 

§  Life Insurance (Voluntary Life & AD&D for the employee and dependents) 

§  Short and long-term disability 

§  Health Spending Account (HSA) 

§  Transportation benefits 

§  Employee Assistance Program 

§  Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.