IT Helpdesk - Fullpath

Fullpath is a fast growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion dollar transportation industry with our advanced Customer Data Platform (CDP) . Our work happens in the fast lane as we bring AI-powered, data-driven solutions to a quickly evolving industry.

Our team at Fullpath is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line.

If you are a creative, solutions oriented individual who is ready to put your career in drive, Fullpath is the place for you!

We are looking to add an IT Specialist to our team who will be fully accountable for the definition and implementation of IT processes to support the fast-paced growth of the company. You will maintain and improve the company infrastructure, network, and security, ensuring the proper function of IT.

This position is a hybrid role in Teaneck, NJ (3 days per week) with potential travel to Burlington, VT and Salt Lake City, UT. This role reports to the Manager of IT.

• Be the go-to IT person for our US team
• Manage the IT Request queue and respond in a timely manner to incoming requests
• Manage IT equipment, stock, replacement and purchasing
• Own the day-to-day technical support and troubleshooting for hardware and software issues
• Conduct new employee IT onboarding
• Manage user accounts, licenses, and subscriptions
• Assist the IT Manager in implementing security improvements
• Develop, plan, and implement IT systems, policies, and procedures
• Understand the needs of the different teams in order to provide IT support that aligns with the fast-paced growth of the company, planning ahead and maintaining best practices for scaling

• Competitive compensation and benefits
• Family-friendly environment and flexible working hours
• An awesome global team of forward-thinking, innovative go-getters
• Opportunity to represent top-notch AI technology that solves our customers' challenges
• Learning and growth opportunities within a fast-paced tech startup environment
• As a member of our team, you will work in an environment that encourages growth, initiative taking, and continuous mutual feedback in order to reach your full potential

Annual base starting salary: $60K - $65K, depending on experience and other qualifications of the successful candidate. 

Benefits Options: Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match. 

In the meantime, you can get to know us a little better by checking out @lifeatfullpath on Instagram and Facebook. 

Are you the one? Send your resume and cover letter to: fullpath.itspecialist@applynow.io

Requirements:

• Excellent project management skills and strong ability to prioritize and multitask
• Strong organizational skills
• Ability to build processes that allow IT to enable our fast growth 
• Team player who is customer-service oriented
• Excellent communication and interpersonal skills.
• Excellent English communication skills, both verbal and written
• Prolonged periods of sitting and extensive computer work are essential components of this role.
• Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.