IT Information Tech -Salesforce Admin ( 100% Remote) at Windstream

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. 

• Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
• Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. 
• Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. 

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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IT Business Consultant

 

About the Role:

We are seeking a highly motivated IT Business Consultant to support our Salesforce instance and join our IT team. You will play a role in requirements review, solutioning, code acceptance testing and Salesforce Administration. This role requires great communication skills, technical expertise, and the ability to collaborate well with peers, developers, and business partners.

Responsibilities:

• Analyze business requirements and translate work needed into ADO User Stories.
• Code acceptance testing to include test case documentation, execution and reporting of results.
• Manage specific order queues to correct failure points and identify failures that require reporting for system corrections.
• Stay up to date on Salesforce skills, utilizing Trailhead and other educational resources.

Skills:

• Excellent organizational, written, and verbal communication skills.
• Exceptional time management, ability to perform comfortably in a fast-paced, deadline-oriented work environment with proper task prioritization.
• Demonstrate initiative, problem solving and sound decision making.
• Ability to comprehend abstract and complex concepts.
• Effectively collaborate in a team environment as well as work independently with little supervision.
• Salesforce associate knowledge including ability to support end users, manage data and audits. 
• Ability to create SFDC Reports and Dashboards to support workloads, users and audits.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology or a related field or 5+ years relevant work experience in the IT field.
• Proficiency with MS Office applications such as Excel, Outlook, Word, One Note and PowerPoint
• Solid understanding of Scrum methodology and ADO
• Strong organizational and communication skills
• Salesforce certifications (Associate, Administrator or Consultant) are a plus

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience The starting compensation range for this job is $76,300 - $95,000

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Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance
• https://windstreambenefits.com

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

• WinVets – Veteran Employee Resource Group
• WOW – Women Employee Resource Group
• WINPRIDE – LGBTQ+ Employee Resource Group
• WBPN – Black Professional Resource Group
• WARG – Ability Resource Group
• LaFamilia –Hispanic Resource Group
• AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email

as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements. 

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