We are excited to welcome an IT Infrastructure Engineer - Hybrid Cloud to our growing team! Key Benefit Administrators is consistently named a Top Workplace by our employees, and we are excited to speak to qualified candidates about this new work from home opportunity!

Creating a Top Workplace is about more than offering great benefits and vacation time - it is about organizational health. Employees want to align with the company's vision, be challenged by a high-performance culture, and feel that they are valued and that their voices are heard.

At Key Benefit Administrators, we believe in delivering a Wow level of service to our valued clients and living up to our mission of improving people's health through high quality, cost-effective care. Strong core values, supportive work relationships, high quality training and personal development are part of our DNA, and we are looking for the right individual to join us!

If you are passionate about delivering high quality service and would like to be part of our supportive family culture - we want to hear from you. The IT Infrastructure Engineer - Hybrid Cloud position includes a comprehensive benefit package, full training program and competitive salary! This is a work from home opportunity.

IT Infrastructure Engineer - Hybrid Cloud Overview: The IT Infrastructure Engineer - Hybrid Cloud is responsible for support and troubleshooting of existing on-premises infrastructure platforms (VMWare virtualization, Windows Active Directory, network routing and switching) and work on migration of existing on-premises applications to cloud services, primarily in Microsoft Azure.

IT Infrastructure Engineer Essential Duties and Responsibilities

• Engage with software development team and business area users on projects to re-architect legacy on-premises applications for cloud.
• Support of existing Azure cloud infrastructure including Azure Virtual Machines, Azure Virtual Desktops, Azure Networking and ExpressRoute, Storage Accounts
• Support Microsoft 365 cloud services (Entra ID, Exchange Online, Intune, Sharepoint Online, Teams)
• Ability to troubleshoot issues and implement changes with on-premises networking including layer-2 switching, layer-3 routing, DNS, NAT, and IP security rules.
• Support existing on-premises data center infrastructure including Cisco switches, Cisco Unified Computing System, EMC storage arrays, fibre-channel SAN, firewalls and provider data circuits.
• Support existing office switching and wireless infrastructure (Cisco IOS and Meraki).
• Support Microsoft Windows based infrastructure services including Active Directory, DNS, DHCP, Certificate Authority, Windows Server OS, IIS amd System Center Configuration Manager.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors, etc. to provide technical assistance and support.
• Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
• Perform other work-related duties as assigned.

Competencies, Knowledge, Skills and Abilities:

• Experience with Azure public cloud concepts, support and implementation including virtual networking, virtual hosts, cloud services and governance best practices.
• Experience with re-architecting on-premises legacy applications for cloud-native deployment.
• Thorough understanding of network principles and troubleshooting including route/switch, wireless networking and network security (CCNA or equivalent a plus).
• Windows Server and Active Directory
• Knowledge of VoIP implementation and support (Experience with Genesys PureCloud a plus).
• Ability to communicate in an understandable, polite and friendly manner, both written and verbal.
• Strong organizational skills and ability to multi-task.

More about Key Benefit Administrators:

KBA is a privately owned company with a family atmosphere and supportive leadership, and we take an active role in our local communities with corporate sponsorships and community outreach programs. Employees continue to vote KBA as a Top Workplace year after year! https://topworkplaces.com/company/key-benefit-administrato/indystar/

Founded in 1979 as a full-service group benefits administration firm specializing in self-funded medical plans, the Key Family has grown to become one of the country's largest independently owned third party administrators, supporting a wide variety of group benefit plans.

Learn more about KBA here: https://keybenefit.com/

Our Mission: To create happy customers who renew by improving upon our successful track record of applying patented, proven, creative solutions to the reduction of healthcare costs while improving people's health through high quality, cost-effective care.

Check us out on Glassdoor! https://www.glassdoor.com/Overview/Working-at-Key-Benefit-Administrators-EI_IE692314.11,37.htm

If you are unable to complete an application for the IT Infrastructure Engineer - Hybrid Cloud position due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process.

All qualified applicants for the IT Infrastructure Engineer - Hybrid Cloud position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.