IT Internship - Sinclair Tractor

Purpose:

Work with our IT team to effectively provide in-person and remote support to our 13 John Deere and 5 NAPA locations. Assisting our IT department with enhancing cybersecurity and various projects.

Responsibilities include but not limited to:

• Troubleshoot issues with office hardware including printers, scanners, video conferencing, equipment, and IP phones
• Utilize the helpdesk system to track, document and research solutions to problems
• Provide technical support to employees at local and remote offices via helpdesk, phone, email, remote sessions, and in-person visits
• Assist in ordering IT equipment and maintain inventory
• Collaborate with the CIO and IT Manager to assist with the research and implementation of IT projects

Experience, Education, Skills and Knowledge:

• Student in good standing; looking to pursue a career in Information Technology or equivalent degree
• Passionate for technology, high level of integrity, and ability to take initiative/self-directed
• Ability to diagnose and resolve basic technical issues
• Working knowledge of Microsoft Office products such as PowerPoint, Word, and Excel
• Regular and predictable attendance
• Reliable transportation is a must

Working Conditions & Requirements:

• Must be able to sit for extended periods of time
• Office setting
• Must be able to lift 50-pounds
• Travel as needed

This is not an all-inclusive list of job-related responsibilities, skills, or working conditions. Management reserves the right to revise the job or require different tasks be performed as assigned. Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to any protected classes. This job description is not an employment contract and the employment relationship remains "at will." Sinclair Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.

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