IT LAN Administrator - Lane Council of Governments

ABOUT US

Founded in 1945, Lane Council of Governments (LCOG) is one of the oldest councils of governments. Overseen by a Board of Directors, we strive to enhance public services in Lane County and beyond. This collaborative journey includes partnerships with local governments and special districts in the fields of GIS Planning, Personnel Management, Transportation, and Senior and Disability Services. Located in the heart of Eugene, we are home to a thriving university, diverse nightlife, and access to ample recreational opportunities, from the sea to the mountains.

LCOG is committed to a work environment that values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent services to all members of our community. As part of our commitment to diversity, LCOG continues to be an affirmative action/equal opportunity employer.

We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

POSITION SUMMARY

• DIVISION: Government Services/Information Services/Telecom
• SUPERVISOR: Chief Technology Officer (IS Program Manager) or IS Service Desk Manager
• UNION REPRESENTATION: EA
• POSITION LOCATION: Eugene and other locations as needed including LCOG member sites.
• POSITION PURPOSE: The primary role of this position is to ensure efficient and effective operations and service across agency and member computer networks. This is a hands-on position, and the incumbent will be our primary technical resource for providing technical support services to LCOG's satellite offices and member site locations. This work includes interfacing with contractors, vendors, and coworkers from LCOG's technical team, network and systems administration, project management, and technical consultation for the design and engineering of new solutions. Excellent customer service skills and a proven ability to work collaboratively with customers to help solve network/computing needs and issues are integral to this role.

  Travel to various satellite office and member site locations frequently is expected for this role.

QUALIFICATIONS

Minimum

• Three years of progressively responsible experience in providing IT Services

• OR any combination of education and experience that provides the applicant with the required knowledge, skills, and ability required to perform the job.

• Valid Oregon State driver's license or the ability to obtain reliable transportation to various sites within Lane County.

• Passing a background check is required for this position.

Preferred

• Previous work experience in a Network/Systems Administrator role.

• Previous work experience in telecommunications.

• Previous work experience in the public sector and with governmental practices and procedures.

• Considerable knowledge of data networking concepts and LAN/WAN topologies.
• Previous experience with Google Workspace
• Knowledge of Microsoft Active Directory and Microsoft Exchange, asset management, Group Policy, Firewalls & VPNs, File/Print Servers, and Remote Support.

Professional Competencies

• ATTENTION TO DETAILS: Ability to accurately complete detailed work in a fast-paced environment.
• DECISION MAKING: Ability to make decisions and elicit pertinent information relevant to your position.
• COMMUNICATION: Excellent written and oral communication skills.
• PROBLEM SOLVING: Ability to think creatively and respond to a changing environment.
• EFFECTIVE ORGANIZATION SKILLS: Organizes and maintains work environment.
• TIME MANAGEMENT: Uses time effectively.
• COLLABORATION: Must work well in collaborative teams within LCOG, member agencies, and community partners.
• ADAPTABILITY: Must be adaptive and work well within a range of team and leadership frameworks.
• RESPECTFUL WORKPLACE: Commitment to working effectively with people from diverse backgrounds, in support of an inclusive and respectful environment.