IT Product Manager - CrossFire Group

We have a great client that is looking for an IT Product Manager in Oak Park, MI!

This is an IT Position in their Sales/Service/Marketing (SSM) department overseeing products such as Salesforce, Adaptive, and any service products in the future. 

Essential Duties & Responsibilities

• Oversee the design, development, and implementation of systems associated with the functional activity relating to SSM, Salesforce being primary, and ensuring they align with business requirements and best practices.
• Collaborate with business stakeholders to gather and analyze requirements, translating them into technical specifications.
• Develop and maintain project plans, timelines, and budgets for all SSM projects.
• Ensure the quality and performance of Salesforce solutions through code reviews, testing, and optimization.
• Stay up to date with Salesforce platform updates, new features, and industry trends.
• Provide technical expertise and support for complex Salesforce issues and challenges.
• Foster a culture of continuous improvement and innovation within the development team.
• Coordinate with other IT teams and departments to ensure seamless integration of Salesforce with other systems.
• Manage vendor relationships and third-party integrations as needed.
• Assist Sales, Service, Marketing, and Finance with any technical issues revolving around programs such as Salesforce, PLEX, Adaptive and middleware software.

Education, Skills and Knowledge

• Bachelor's degree in computer science, Information Technology, or a related field.
• 5+ years' experience with Salesforce
• Experience with Marketing Cloud, ZoomInfo, Adaptive, and PLEX a plus.
• Strong knowledge of Salesforce platform, including Apex, Visualforce, Lightning components, and Salesforce APIs.
• Experience with Salesforce administration, configuration, and customization.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Administrator) are a plus.
• Automotive background with large OEM preferred

Apply Today!