IT Professional III - Sarasota County Government

Department:

Enterprise Information Technology







Start Here. Grow Here. Stay Here.



This position requires a high level of technical expertise. The person will work independently with the Business

Centers and also as project leads to members of a team. This position provides software support, code

development, contract management, system integration, and consulting services to county departments. This

position is responsible for managing web applications, analyzing requirements for web and third-party

applications, maintaining, and modifying existing web applications, designing, and developing new web

applications, and reporting project status, as well as maintaining third-party applications. The position is involved

on-call technical support 24/7/365 with mandatory personal cell phone required, per Administrative Directive

9.05.

Technical Lead/Project Management



+ Actively participates as project lead in software and hardware upgrades and keeps manager informed of progress, obstacles.


+ Advises management and provides recommendations on technical and project issues.





Application Support, Development



+ Implement new and modified programs or modules following ITIL best practices.


+ Assist in the specification, installation, testing, and support of new versions of operating systems, databases, and other customized or purchased software as it relates to supported applications.


+ Develop and maintain documentation for customers, partners, and other IT professional staff.


+ Maintain in-house web applications using the approved application development platform and tools: ASP .NET, MS SQL, XML, JavaScript, AJAX, in a MS Windows environment.


+ Develop and maintain SQL Server Views, Stored Procedures, SSIS.


+ Develop and maintain MS Power BI reports.


+ Provides 24/7 application support during on-call time.


+ Participate in technical designs to ensure compliance with business requirements and technical specifications.


+ Attend training classes, conferences, seminars, and workshops to increase knowledge in system analysis and design, computer programming, utilities, and other applicable skills such as written and oral communication, project management, and leadership skills.


+ Participate in user groups, formal classes, and self-instruction to keep abreast of the latest developments and technical advances in the industry as they relate to assigned projects and responsibilities.





Contract Management



+ Ability to apply independent judgment and creativity to resolution of contract issues.


+ Act as a consultant and liaison for users and ensure that problems are handled appropriately by prioritizing internally and working with staff/vendors to insure timely resolution. Provide feedback to customers and to IT managers as necessary.





Partnerships/Customer Service/Consulting



+ Provide training to customers and other IT professional staff who use programs/systems.


+ Acquire and maintain working knowledge of customers' operation and business needs by participating in meetings, reviewing relevant documentation, and openly communicating with customers as necessary.







Education, experience, certification, license, etc. as required for the job:


A Bachelor’s Degree in Computer Science or related field, or strong equivalent work experience. Minimum three (3) years directly related to job functions.




Specific knowledge, skills, abilities and/or machines, equipment, special tools as required for the job:


Ability to multi-task and prioritize workload. Strong production support, web application trouble shooting and SQL Server T-SQL skills. Ability to work under demanding situations. Ability to establish and maintain effective working relationships with others. Strong customer service skills. Ability to foresee and evaluate possible problems and to plan alternative solutions. Excellent analytical and creative problem-solving skills; Must be a self-starter, proactive and capable of taking direction and moving forward with minimal supervision. Ability to assimilate user requirements and issues as well as the business rules governing the request.






Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).






If you are selected to join our team, please click on this link to review the Required First Day Documents (http://www.scgov.net/home/showpublisheddocument/66596/638617478290291353) . You will need to present the following items on your first day:




1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents



+ If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)





2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)






Benefits:



+ Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! C hoose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!


+ For more information about employee benefits, please click this link or visit SCGov.net (https://www.scgov.net/government/human-resources/employee-health-and-benefits) for additional information.


+ Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.


+ Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)​​





A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.




We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.




Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.




A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.




Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords: ADA Compliance).




Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.