IT Program Manager (Direct Hire) at National Aeronautics & Space Administration
Cleveland, OH 44101
About the Job
DutiesLeads a diverse, distributed organization providing solutions for complex data challenges, enhancing decision-making and automating processes to support current and future Mission, Mission Support, and Center needs.Collaborates with the Agency Chief Data Officer (CDO) to enable Agency-wide governance and utilization of information as an asset, via data processing, analysis, data mining, information trading, and other means.Collaborates with the CDO on development and execution of NASA's data policies and initiatives to include federal data strategies and ensures alignment with NASA's strategy.Works with Strategy and Architecture Office to create and implement NASA IT strategy, roadmap, and standards for information and data services, inclusive of records and data management, open data, analytics, search, and other capabilities.Oversees governance, management, and operations of Data and Analytics products including visualization, analytics, cataloging, data sharing, search, stewardship and governance
Leads efforts to transform existing services into NASA-wide capabilities.Oversees governance, management, and operations of Records Management, Forms, and STI operations
Leads efforts to transform existing services to NASA-wide capabilities, reducing duplication, cost, and increasing effectiveness.Performs a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.Seeks to mature and evolve skill sets OCIO-wide by establishing a vibrant community of practice that promotes employee development through mentoring, career path development and rotational assignments.Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation
Champions NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity and teamwork.Requirements Conditions of EmploymentThis position is open to U.S
citizens, nationals or those who owe allegiance to the U.S.Financial Disclosure, Drug Testing, Bargaining Unit and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.Position subject to pre-employment background investigation or higher level clearance
Investigation/Clearance may differ and be required based on the duties/location-NASA Center requirements.You must meet qualifications requirements by the closing date of this announcementSelected applicant(s) must be assigned to a duty location listed on the announcement.A one-year supervisory probationary period may be required
Qualifications
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.To qualify at the GS-15 level, you must have one year of directly related specialized experience equivalent to the GS-14 level:
Developing, leading, and inspiring cross-functional teams to meet IT service delivery requirements and formulating new concepts to achieve organizational key objectives;Providing guidance and organizational oversight of budgets and government contracts to ensure requirements are being met;Leading data program, data management, data analytics, or data architecture teams that develop or deliver IT capabilities, products or solutions to enable multiple complex and diverse missions and functions.AND
IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience
Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.
NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses
Please visit to review NASA's guidance on the use of AI tools during the application process.
Education
This job does not have an education qualification requirement.
Additional informationAdditional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement
By applying, you agree to have your application shared with interested selecting official(s) within NASA
CTAP/ICTAP will be cleared for any additional selection from this announcement.
If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position
The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'
For additional information about CTAP/ICTAP eligibility, click here - https:// Help
A career with the U.S
government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority
Category rating and veterans' preference will not be considered in evaluating applicants
For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply
However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e
DD-214, or other substantiating documents)
For more information please see: Veterans' Preference information on the FedsHireVets website.
You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement
To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
You will be assessed on the following competencies:
Attention to DetailCustomer ServiceLeadershipOral CommunicationProblem SolvingTeamworkStrategic ThinkingIT Service Management and Delivery Operations
NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social)
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment
You will receive credit for all qualifying experience, including volunteer experience.
NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment
If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer
If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint within 30 days, please contact:
Leads efforts to transform existing services into NASA-wide capabilities.Oversees governance, management, and operations of Records Management, Forms, and STI operations
Leads efforts to transform existing services to NASA-wide capabilities, reducing duplication, cost, and increasing effectiveness.Performs a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.Seeks to mature and evolve skill sets OCIO-wide by establishing a vibrant community of practice that promotes employee development through mentoring, career path development and rotational assignments.Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation
Champions NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity and teamwork.Requirements Conditions of EmploymentThis position is open to U.S
citizens, nationals or those who owe allegiance to the U.S.Financial Disclosure, Drug Testing, Bargaining Unit and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.Position subject to pre-employment background investigation or higher level clearance
Investigation/Clearance may differ and be required based on the duties/location-NASA Center requirements.You must meet qualifications requirements by the closing date of this announcementSelected applicant(s) must be assigned to a duty location listed on the announcement.A one-year supervisory probationary period may be required
Qualifications
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.To qualify at the GS-15 level, you must have one year of directly related specialized experience equivalent to the GS-14 level:
Developing, leading, and inspiring cross-functional teams to meet IT service delivery requirements and formulating new concepts to achieve organizational key objectives;Providing guidance and organizational oversight of budgets and government contracts to ensure requirements are being met;Leading data program, data management, data analytics, or data architecture teams that develop or deliver IT capabilities, products or solutions to enable multiple complex and diverse missions and functions.AND
IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience
Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.
NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses
Please visit to review NASA's guidance on the use of AI tools during the application process.
Education
This job does not have an education qualification requirement.
Additional informationAdditional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement
By applying, you agree to have your application shared with interested selecting official(s) within NASA
CTAP/ICTAP will be cleared for any additional selection from this announcement.
If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position
The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'
For additional information about CTAP/ICTAP eligibility, click here - https:// Help
A career with the U.S
government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority
Category rating and veterans' preference will not be considered in evaluating applicants
For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply
However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e
DD-214, or other substantiating documents)
For more information please see: Veterans' Preference information on the FedsHireVets website.
You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement
To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
You will be assessed on the following competencies:
Attention to DetailCustomer ServiceLeadershipOral CommunicationProblem SolvingTeamworkStrategic ThinkingIT Service Management and Delivery Operations
NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social)
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment
You will receive credit for all qualifying experience, including volunteer experience.
NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment
If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer
If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint within 30 days, please contact:
Agency-FCCJ@NASA.gov
. 