IT Quality Assurance Analyst - (Remote) at Reed Smith LLP

Firm Information

Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters.

Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities.

Position Summary

As a Quality Assurance Tester, you will play a critical role in ensuring the reliability, functionality, and usability of their software products. You will collaborate closely with cross-functional teams to identify issues, implement testing strategies, and contribute to the overall improvement of the firms product offerings. The ideal candidate will have a keen eye for detail, a passion for quality, and the ability to thrive in a fast-paced environment.As a global law firm there may be a need for you to work flexible hours, outside of your core hours, in order to meet the business needs in different time zones.

Job Duties and Responsibilities

• Develop and execute test plans, test cases, and test scripts to ensure the functionality, usability, and performance of our software applications.
• Conduct manual and automated testing to identify defects and ensure product quality
• Identify, document, and track software defects, and work closely with developers and vendors to resolve issues in a timely manner.
• Document test results and communicate findings to relevant teams
• Participate in projects, meetings and provide feedback as Test lead. 
• Conduct regression testing to verify that software changes have not adversely affected existing functionality.
• Collaborate with cross-functional teams to understand business requirements and translate them into test cases.
• Participate in the design and implementation of test automation frameworks and tools.
• Stay up-to-date with industry best practices and emerging technologies in quality assurance and software testing.
• May volunteer or be selected to serve on special committees, work groups, project teams, or escalation teams related to various firm wide IT initiatives.   Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities.

 

Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. 

Requirements

Education:  Bachelor's Degree in computer-related field.   Additional training, education, and/or certification in relevant areas preferred. ITSQB or other relevant certfications are a plus.

Experience:

Required:  

• 2-4 years of IT Quality Assurance testing experience.  
• Ability to lead through entire software testing cycle.  
• Excellent communication, analytical and problem-solving skills, and detail orientated. Effective communication and collaboration abilities 
• Proven experience in software quality assurance, preferably in a fast-paced IT environment.
• Strong understanding of software testing methodologies, tools, and techniques.
• Experience with test automation tools such as Selenium, TestComplete, or similar
• Able to effectively interact with individuals at all organizational levels.  
• Law Firm experience a Plus.  

Skills:  Strong analytical and communication skills required.   Possesses a solid understanding of firm goals and direction, and the ability to recognize and prioritize solutions that assist in meeting those goals.   Computing in a Microsoft Windows environment, with strong proficiency using Microsoft Office Suite a   (e.g., Outlook, Word, Excel, PowerPoint, Visio, Project), Microsoft PowerBi, Microsoft SharePoint, Zoom, and Microsoft Teams is required.

Other

Supervisory Responsibilities:  No direct supervisory responsibilities.

Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc.

Essential Job Functions:

• Ability to sit and/or stand for prolonged periods, intense eye usage, and finger, hand and wrist dexterity associated with prolonged computer use.
• Ability to utilize technology, including computers and telecommunication devices.
• Ability to work under pressure with composure and resilience in a fast-paced and dynamic work environment.
• Ability to handle multiple tasks on a daily basis and complete assignments within set timelines.
• Must have keen problem-solving and troubleshooting abilities and solutions-oriented thinking.
• Must possess critical thinking skills, including logical reasoning, analysis, and evaluation, to make informed decisions and judgments.
• Make judgment decisions and adapt to changing work situations.  
• Ability to communicate effectively, orally and in writing, with various personalities at all levels.
• Ability to have a customer-focused mindset and deliver high-quality service or solutions to internal or external stakeholders.
• Serve as a point of contact for internal departments and external vendors.
• Attention to detail and accuracy are critical skills necessary for ensuring precision and quality in all tasks and responsibilities.
• Must have strong leadership skills and ability to demonstrate calm during periods of high volume or unusual events.
• Must work in office as required.

Working Conditions: Remote work . Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor.

Benefits Package Overview:

• 401k Plan
• Medical
• Health Savings Account
• Virtual Health
• Dental
• Vision
• Accident
• Hospital indemnity
• Critical illness
• Life insurance
• Short term disability
• Long term disability
• Flexible Spending Accounts
• Lyra Health EAP
• Paid Family Leave
• College Savings Plan
• Transportation benefit
• Back-up Child Care
• College Coach
• Pet insurance
• Paid sick time
• Vacation time

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401 (k) plan.

Reed Smith is an Equal Opportunity Employer. Reed Smith's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, age, national origin, sexual orientation, gender identity and/or expression, disability, veteran's status, or any characteristic protected by law. As a firm, we adhere to and promote equal employment opportunity for all.

Reed Smith provides reasonable accommodations for persons with disabilities, including in the application and interview process.

Qualified candidates only. No search firms.