IT Security Operations Advisor - Sedgwick Claims Management Services, Inc.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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IT Security Operations Advisor

PRIMARY PURPOSE: Job duties include implementing security measures to protect computer systems, network, and data, as well as serving as an escalation point for the Global Security Operation teams.  Advisors must be proficient in the latest IT and Information Security intelligence including hacker methodologies, vulnerabilities, and exploits to anticipate security shortfalls. Advisors must be experts in basic IT security fundamentals and be able to quickly master a broad range of security tools.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Work closely with Security Operations team to monitor for, detect, analyze, and resolution of security incidents.
• Administer and train subordinates on various IT security tools and applications.
• Perform analysis of suspected malicious code and other software or programs and provide written or verbal analysis to management.
• Lead IT groups and business units as necessary in troubleshooting compatibility issues between security tools and business or productivity programs.
• Analyzes client and customer needs as required and provide clear and concise reports to leadership.
• Work closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.
• Assist team members in investigating IT or cyber-security events and developing resolutions.
• Provides feedback and suggestions to management to improve IT Security processes and procedures.
• Works closely with project managers to meet and complete project milestones accurately and on time.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as needed.

QUALIFICATIONS

Education & Licensing

• Bachelor’s degree in management information systems or another IT related field
• Preferred certifications include CISSP, GSLC, C|EH, SSCP, GCIH

Experience

• 7 years’ experience using various operating systems
• 7 years’ experience using desktop productivity software
• Networking background (Network Topologies, TCP/IP, OSI Model)
• Access control
• Encryption technologies and algorithms
• IT Security Engineer or IT Helpdesk Supervisor experience preferred
• SPII and HIPPA data protection
• Security information and Events Management (SIEM) solutions
• Managing networked computers and servers
• Researching security threats and vulnerabilities
• Threat hunting
• Digital forensics
• MFA
• Leadership
• Audit and compliance

Preferred Experience

• Experience with Application Control technology
• Experience with ATP and EDR security technologies
• Experience with cloud SIEM technology and various query languages
• Experiences with Artificial Intelligence and Machine Learning
• Researching and advising leadership on emerging security technologies
• Software Procurement
• CIS hardening
• Budgeting
• Knowledge of endpoint and enterprise web content filtering and proxies 

Skills & Knowledge

• Strong ability to work independently and with a team
• Strong ability to solve complex problems as they arise
• Ability to handle confidential and sensitive information with integrity
• Ability to continuously learn new technologies
• Ability to guide collaboration with team members to achieve goals
• CIA triad expertise
• Information Technology Security frameworks expertise
• Strong written and verbal skills

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.