IT - Senior IT Business Analyst (Epic General Ledger) - Apex Systems

Job#: 2040947

Job Description:

The position is visible to the hospitals business service lines and serves as a liaison between IT and those groups
This position also functions as a team member responsible for providing application(s) configuration support to enhance departments operational efficiencies/ workflow needs
Duties include:

Essential Functions

• Supports major enterprise applications and others as assigned.
• Leads design of business workflow in conjunction with the business units and provides guidance to Application Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
• Leads needs assessment, software design, implementation, support, and reporting.
• Leads unit and integrated testing of the software to ensure that the design objectives are met.
• Identifies complex testing scenarios, develops test scripts, and validates testing results.
• Maintains high degree of understanding of departments' business processes.
• Owns specific functionality and processes; responsible for all configuration, testing, and communication regarding this functionality/process.
• Troubleshoots application issues, without assistance, to resolution.
• Troubleshoots system hardware, as needed.
• Partners with end users to understand workflow and business processes.
• Oversees system security for assigned applications.
• Manages Disaster Recovery and Back Up requirements for assigned systems and provides guidance to Applications Analysts in activities.
• Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations.
• Mentors Application Analysts.
• Produces and maintains custom reports; maintains knowledge and experience with industry standard report writers such as Crystal Reports.
• Reviews and approves end-user training materials and participates in training efforts.
• Guides other team members to ensure high documentation standards.
• Leads escalation of issues with appropriate resources.
• Develops policies and procedures in collaboration with the business unit, other team members, and IT management team.
• Independently manages components of application upgrades, testing, troubleshooting, and support efforts.
• Supports/troubleshoots inbound/outbound interfaces as appropriate.
• Creates reports as needed and works problem tickets.
• Evaluates and maintains appropriate system documentation.
• Collaborates with other application and clinical analysts to ensure system integrations.
• Serves as primary customer contact for on and off hours application support (rotating schedule).
• Participates in change management activities to support successful system deployments and enhancements.
• Utilizes and maintains appropriate change control procedures and standards.
• Creates reports, dashboards, and other analytical tools to support customer base.
• Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
• Leads the design of business workflow in conjunction with the business departments; workflows will focus on improved efficiencies, as well as incorporating quality initiatives.
• Assists with data collection from business subject matter experts, to facilitate design which will represent an improved business workflow.
• Performs other duties as assigned.

Required For All Jobs

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients
  Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications
Education

• High School Equivalent / GED Required and
• Bachelors Degree Preferred

Work Experience

• 3+ years Experience supporting applications Required and
• Experience in a healthcare setting is highly desired Preferred and
• Ideal candidate will have experience building Hospital Billing and Professional Billing general ledgers in Epic and will be familiar with working with Accounting and Finance teams.
• Experience working with business applications such as:Patient Scheduling systemsHospital or Physician Revenue Cycle systemsData WarehousingSQL Server/SSISEnterprise Scanning and workflow management ApplicationsBed Management ApplicationsFinance Applications Required

Knowledge, Skills, & Abilities

• Excellent written and verbal communication skills are
  Required
• Ability to work in a team environment
  Required
• Ability to function independently in a fast-paced environment
  Required
• Ability to work with all levels of the organization
  Required
• Knowledge of MS Office
  Required
• Project management experience/skills
  Preferred
• Business workflow redesign experience
  Preferred
• Knowledge and experience with SQL based applications
  Required
• Knowledge of LAN, DNS, and networking
  Required
• Ability to work with servers and apply software upgrades
  Required
• Knowledge of disaster recovery and backup procedures
  Required
• Knowledge and experience with HL7 Interfaces
  Required
• Knowledge of ITIL standards
  Preferred

EEO Employer

Apex Systems is an equal opportunity employer
We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law
Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe
When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning
We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package
Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico
IT - Senior IT Business Analyst (Epic General Ledger)