IT Solution Architect - Microsoft 365 - Enterprise Holdings

Overview

Enterprise Mobility is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.

Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours. #LI-REMOTE

Responsibilities

As part of the Enterprise Mobility IT Division, the Digital Workplace team provides solutions for our business that enable mobility, office productivity, collaboration, and information sharing. Our goal is to ensure solutions securely meet or exceed requirements and enable the business to continue to grow and prosper. You will play a key role in delivering creative experiences for digital workers regardless of their location. Every day you will have the opportunity to provide technical leadership and vision across a breadth of technology solutions. Additionally, this position will be a mentor for less experienced team members on new tasks and assignments.

As an IT Solution Architect you will lead strategic activities in our dynamic IT environment. You will routinely collaborate with Engineers and Managers from multiple disciplines to develop the strategic vision for the department. When leading projects, you will be responsible for holding yourself and others accountable for detail-orientation and will be required to deliver well-tested, secure, inter-operable technologies that support company vision and strategy. You must be able to maintain effective relationships with all levels of company management, as well as with internal and external customers. As an IT Solution Architect, you must actively coach, mentor and teach others as well as use influence, expertise, and leadership to support other teams as they implement technology solutions.

The IT Solution Architect is responsible for maintaining a deep, technical knowledge and thorough understanding of solution design, constraints and operational approaches. The IT Solution Architect develops collaborative partnerships with stakeholders to build and implement technology solutions, as well as actively anticipate and solve problems during and after delivery.

Additional Responsibilities:

• Applies advanced knowledge of professional concepts and company objectives to resolve a wide range of moderately complex issues in creative and effective ways
• Subject matter expert in more than one area of responsibility; represents team within and outside own department
• Assists with project planning; provides technical expertise to project teams and/or leads project teams within area/department
• Has significant autonomy over completion of day-to-day work and receives general instructions on new projects or assignments
• Defines, develops, communicates, and implements standards, processes, and procedures for the team or department
• Establishes, maintains, and fosters relationships both within and outside the team and department
• Monitors key performance metrics to ensure compliance of established standards, processes, and procedures
• Understands and translates business requirements to architectural blueprints that align with overall technology vision
• Gathers and identifies solution needs; assists in defining the architecture
• Defines, creates, and evaluates processes; identifies and recommends process improvements; designs solutions using knowledge of business strategy, security, technologies, and architectural methods
• Develops, documents, and maintains overall view of architectural blueprints
• Collaborates with Engineers on the direction for the development of solutions or enhancements.
• Maintains knowledge of emerging architectural methods and technologies for application to the environment
• Listens to and evaluates customer needs to determine, provide, and identify high quality solutions that align with customer expectations
• Provides instruction and guidance to less senior team members on new tasks and assignments; ensures deadlines are met

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in the United States (does not include Alaska or Hawaii)
• Must be able to work a schedule within U.S. Central Standard Time core business hours
• The IT Solution Architect role requires 5 or more years of related experience
• Proven experience developing strategies and road maps for solutions that solve business problems, are scalable and sustainable, are secure, and meet internal long-term goals of IT and the business
• Extensive knowledge and familiarity with Microsoft 365 products and licensing
• Previous experience with Microsoft security platforms
• Experience with Microsoft productivity and collaboration solutions
• Experience designing endpoint management solutions for Windows, Android, and Mac
• Experience with Windows Intune and Autopilot
• Experience with Azure AD and Conditional Access
• Experience with Azure cloud workloads
• Excellent analytical skills with the ability to use data for effective story telling
• Proven leadership, results orientation, and self-motivation traits
• Superb communication skills – both written and verbal with the ability to engage an audience across a broad range of technical expertise and/or business acumen
• Demonstrates a high degree of collaboration; works well with others as it relates to generating ideas
• Prior success mentoring and developing IT professionals
• Proficient knowledge of project management concepts, from planning and inception, through implementation and support
• Must demonstrate flexibility and agility related to critical thinking and making decisions with complex considerations as it relates to business implications
• Must possess a high degree of impact and strategic influence, and constructively challenge prevailing thoughts and processes 
• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Previous with Android MDM Solutions
• Previous experience with end user virtualization