IT Specialist - Essilor Luxottica
Dallas, TX 75234
About the Job
IT Specialist
Dallas, TX, US, 75234
Requisition ID: 857439
Position:Full-Time
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.
GENERAL FUNCTION
At OneSight we are unleashing the potential of 1.1 billion people. Clear vision reveals to each of us what we are capable of doing and becoming. But the reality is, 1 in 7 people in the world lack access to vision care. And we know that this makes it a struggle for those who need glasses to meet even the most basic needs of living. For some, vision care may be too far, too expensive or there are too many obstacles in the way. At OneSight, we’re changing that. We have the solution. We know it works. And how we are hiring new team members to partner with us to deliver our mission.
Reporting to the Sr Manager IT, the IT Administrator provides support in maintaining OneSight’s information technology equipment and software through evaluation, set up and implementation. This role will provide support to the organization’s use, development and training of Caspio as well as other software used by Onesight. This position will support OneSight IT projects as part of the Information Technology team.
MAJOR DUTIES AND RESPONSIBILITIES
- Assist in maintaining all hardware including tracking/setup and configuration/maintenance and troubleshooting and repair of IT assets in accordance with clinic and inventory management operations
- Develop and support the use of and development of Caspio and other applications as needed
- Support major system evaluation and implementations including SAP/CRM
- Develop data reports ensuring data integrity across systems and generate reports that aid in strategic decision-making
- Train on proper use of OneSight systems and hardware as needed
- Oversee Policy compliance and communication to new hires and periodic reporting
- Assist with software installations and subscriptions
- Provide technical support, troubleshoot issues, and implement system enhancements based on stakeholder feedback
- Work on basic software development and user interface/web design
- Assist the Sr Manager of IT with projects and daily tasks as needed
- Other projects as directed
BASIC QUALIFICATIONS
- Associate’s degree in information technology or related field required
- Comfortable providing technical support with training both on location and remote
- Basic working knowledge of computer hardware and technology
- High level of planning and organizational skills
- Strong in Microsoft Office Suite
- Detail oriented – ability to manage multiple tasks and schedules
- Basic knowledge of Windows and IOS Operating Systems
- Knowledge of SAP, CRM, Caspio and web design platforms
- Must be comfortable with all facets of PC, laptop hardware, setup, and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories
- Comfortable working flexible hours and supporting systems inside and outside the United States
- Ability to work flexible hours including early mornings, nights, or weekends as needed
- Comfortable training and working with others remotely via video conference
- Willing to travel both domestically and internationally
PREFERRED QUALIFICATIONS
- Bachelor’s degree in information technology or a related field preferred
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment:Ophthalmic, Healthcare