IT Specialist III at Randstad USA

job summary:

At client, we care about our customers. To be the best airline in aviation history, we need to deliver the best service to our customers. And it takes a whole team of dedicated customer-focused advocates to make it happen! From our Contact Center to customer analytics, insights, innovation, and everything in between, the Customer Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.

 
location: Chicago, Illinois
job type: Contract
salary: $23 - 28 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:

Support the initial implementation and ongoing management of INFORM GroundStar RealTime Staff and Equipment resource management program. Support the implementation and ongoing management of the Base Data Editor (BDE). Partner with Airport Subject Matter Experts, Change Management, Training, and other key stakeholders to ensure successful rollout, ongoing maintenance, and system improvements.

- Assist the Project Manager (PM) and BDE Lead to make all updates in the GroundStar RealTime Staff and Equipment Base Data Editor (BDE).

- Gather station specific requirements and data.

- Document and track results of discussions, project planning sessions, risk mitigation plans, and modifications to project requirement documents.

- Communicate effectively in person and in writing.

- Support software testing efforts, partnering with the QA and rollout teams to ensure the program has been configured according to requirements.

- Ensure organization readiness by incorporating appropriate planning, communications, and mitigation activities and assist in assuring effective transition into production as appropriate.

What's needed to succeed (Minimum Qualifications):

• 5+ years of software implementation experience on a large scale/enterprise level project

• Minimum 1 year coding experience, preferably with a backend language

• Very strong experience with Office Professional Suite

• Excellent communication and analytical skills

• Ability to work with cross functional groups

• strong relationship building skills

What will help you propel from the pack (Preferred Qualifications):

• Very strong experience with INFORM GroundStar RealTime Staff & Equipment or similar airport resource management tools

• Experience with Perl programming language

• Project Management certification

• General knowledge of IT functions and disciplines

Education:

• Advanced degree or equivalent work experience required, preferably in software implementation

 
qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors

 
skills:

coding

programming language

Project Management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.