IT Strategy Senior Manager - Pharmacy - Cigna

The job profile for this position is IT Strategy Senior Manager, which is a Band 4 Management Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success.

Role Summary

This management role will bridge the gap between technology and the specialty vendor partnerships ensuring we maintain a high level of technology collaboration and oversight for the Medicare line of business. The Senior Manager will be the primary point of contact for all specialty intercompany agreement relationships and their related technical initiatives and serve as the trusted advisor for stakeholders across multiple specialty areas within the organization.

Responsibilities

• Provider leadership and oversight for all Specialty intercompany agreement partnerships serving as the quarterback between the Cigna Group, technology and the Medicare business stakeholders.
• Evaluate the intercompany agreements and relationships ensuring accurate technical exchanges and connectivity are established and monitored.
• Serve as the technical trusted advisor to Business and Specialty Stakeholders and collaborate in business case development and roadmap planning.
• Build strong relationships with leadership within the Cigna Group specialty organizations that service specialty pharmacy, dental, behavioral health, clinical and the Evernorth ecosystem, facilitating communication and collaboration.
• Monitor vendor performance and trends to business leaders, proactively identifying opportunities for improvement and implementing strategies to enhance success.
• Maintain strong connections and communications with key contributors, ensuring they understand the vision, approach and status of intercompany relationships with the organization.
• Lead special projects and initiatives as delegated by management, driving cross-functional collaboration, and achieving project objectives.
• In collaboration with stakeholders, ensures teams have necessary budgets, resources, approvals, and other support.
• Communicates regularly with key compliance Stakeholders to collect and share feedback.
• Ensures business owners are engaged and supportive of direction. Builds and maintains relationships with stakeholders to stay abreast of business and technical team needs.
• Resolves issues escalated by teams and continually optimizes teams and processes.
• Communicate to senior leaders about strategy direction and changes specific to Specialty intercompany arrangements.
• Maintains knowledge of current trends and developments in the managed care field.

Competencies

• Analytical Ability
• Dealing with Ambiguity
• Communicates Effectively
• Instills Trust
• Strategic Mindset
• Drives Vision and Purpose
• Manages Complexity
• Drives Results & Engagement

Qualifications

• Strong background in both Medicare Advantage and Medicare Part D compliance and technology.
• Experience with vendor relationship management.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse stakeholders.
• 10+ years' experience working with Government Business Healthcare Solutions highly desired.
• Ability to effectively manage multiple priorities and deadlines in a fast-paced environment.
• Bachelor's degree required or equivalent work experience.
• Strong leadership qualities
• Excellent analytical, critical thinking, and problem-solving skills with high attention to detail required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner
consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.