IT Support Consultant - ApTask

About Client:
 The client is a global technology, consulting, and digital solutions company with problem-solving abilities and an emphasis on developing ingenious solutions that allow its clients to remain competitive, profitable, and secure in an evolving business environment.
Client anticipates and leads change to remain in the leader’s quadrant for profitable growth, driven by partnerships with globally leading hyperscales like AWS, Google Cloud, and Microsoft. It has built strong capabilities in new as well as existing technologies such as cloud, data, and digital, pioneering new frontiers.



Salary Range: $100K-$105K/Annum



Job Description:
Qualifications:

• Experience in the implementation maintenance and analysis of data center facilities hardware communications infrastructure strategies tools and effective troubleshooting techniques
• Background on enterprise data center facilities and infrastructure environments such as PDUs RPPs network and SAN infrastructures
• In depth knowledge on complex Enterprise class internetworked environments involving a combination of switched routed shared Ethernet TwinAx 100GigE 25GigE10GigE GigE 100M and 10M token ring SAN and wide area connectivity
• Strong knowledge of WAN technologies OCx DSx subnetting and TCPIP protocol a must
• Extensive knowledge of trouble ticketing systems change control Project processes and associated tools
• Analytical ProblemSolving Proven logical problemsolving techniques with extensive experience in highstakes system troubleshooting data center facility management and telecommunications
• Project management experience
• Financial Services industry knowledge a plus
• Excellent communication and writing skills a must

• Installing deinstalling relocating all distributed systems and network hardware CSUs DSUs routers switches encryptors firewalls etc in the Americas Data Centers within the internal service level mandates
• Installing deinstalling extending relocating testing all carrier circuits to the network hardware
• Installing deinstalling relocating all patch cabling for systems and network hardware
• Installing deinstalling relocating all Data Center hardware
• Coordinate cabinet power circuit and patch infrastructure installations various facilities electrical and communications vendors
• Coordinate of network component configurations
• Coordinate and Install SAN cabling infrastructure
• Manage network ports and assist with the management of all consumable items cables labels tie wraps rail kits etc
• Maintaining the integrity of the data center facilities systems and communications environments through general housekeeping and best operations practices
• Provide handson breakfix level 2 support for the data center systems and communications environments
• Coordinating and approving data center infrastructure change controls
• Ensuring compliance with data center standards policies and processes for all nonDCSD sponsored changes
• Performing required compliance activities
• Producing network consumables updates and contributing to weekly management reports
• Coordinate activities in support of all projects and technical requests within the Americas Data Centers
• Manage CTIapproved thirdparty vendors in support of localregional business service commitments and to assure adherence to Corporate and CTI standards
• Provide clear and detailed turnover to next shift workers for continuity
• Media Management duties including the following
• Performing daily tape ejects to increase current day processing capacity
• Monitoring of tape related console messages
• Managing all daily adhoc tapejob requests and scratch activity
• Managing all physical and electronic vaulting activity
• Manage tape destruction process ensuring all proper documentation has been recorded and approved
• Monitoring scratch levels on display screens online library web specialist or visually monitoring panel on libraries
• Replacing all damaged media
• Minor to moderate problem determination
• Monitoring of tape related console messages working with the global command center and the onsite hardware teams
• Performing daily health checks on all libraries including virtual subsystems grid clusters and errorexception system logs
• Provide assistance when required to ensure that the highest level of customer satisfaction is maintained

• Cisco-Network-Administration

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .