IT Support Specialist at Mastech Digital

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an IT Support Specialist for our client in the Oil and Gas domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 6+ Months Contract 

Location: Dallas, TX

Salary: Best in the Market

Role: IT Support Specialist

Primary Skills: IT Technical/Windows

Role Description: As an IT Support Specialist, you must have at least 4+ years of experience. 

Required Experience and Skills: 

- Bachelor’s degree or equivalent experience (i.e., 7+ years’ experience in an IT technical role)

- 7+ years’ experience in desktop hardware, operating systems, smartphones, and printers.

- 7+ years’ experience in Microsoft products (Windows, Office, Outlook, etc.)

- A+ Certification or other similar Microsoft certifications a plus

- Experience supporting OS upgrades such as Windows 10 and Windows 11

- Basic knowledge of network hardware including firewalls, routers, access points, bridges, switches, patch panels a plus

- Hands-on troubleshooting experience with the ability to perform under intense scrutiny

- Working technical knowledge of current protocols, operating systems, and standards

- Strong written and oral communication skills with a focus on executive level support

- Analytical and problem-solving abilities, with keen attention to detail

- Self-motivated and directed, with the ability to effectively prioritize and execute

- Experience working in a team-oriented, collaborative environment

- Strong customer-service orientation with a focus on customer satisfaction

- Highest degree of professionalism and integrity

- Ability to research and test new technologies and solutions

- Time management and organizational skills

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience: Minimum 4+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Bharat Bhadoria

Recruiter Phone: (412) 730-4118 

Equal Employment Opportunity 

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