IT Support Specialist (On-site) - A Society Group, Inc.

We're hiring for an exciting role!

The Onsite Technician provides office application and infrastructure support for the GTT end users.

This position occurs as part of the GTT Onsite team within the Digital Engineering organization of Volvo’s Group Truck Technology located in Greensboro.

The Onsite Technician role is the local IT support for GTT Engineering activities. In this role, it is critical to work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to, Windows/Mac OS, LAN (wired and wireless), Windows client solutions for office and Test/Lab (Myplace, Factoryplace, Labclient) and specialized engineering devices such as Test Cell equipment, HIL, VR, IOT…

This position performs analytical, technical, and administrative work to support local end-users, remote end-users, and test cells environment.

Requirements

This position is for experienced first level (Help Desk) candidates.

Attention to detail is a requirement.

Service Now ticketing system experience is preferred.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Retirement Plan (401k, IRA)