IT Support Technician - PGS Worldwide
Hill AFB, UT
About the Job
PGS Worldwide is actively seeking a skilled IT Support Technician to support ongoing projects for an Aerospace leader in Hill AFB, UT. This is an initial 6-month contract-to-hire opportunity and I will respond immediately to all qualified candidates.
Job Description:
An Aerospace leader has a job opening for a Field Service Technician for Hill AFB, Utah. Primary duties: -Provide desktop/laptop and some server, IT support for customer; some of the job requirements as listed -Supports computer users with installation of hardware/software and networking components to meet personal computer needs -Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning -resolves issues including contacting and assisting vendors Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment -Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10) etc... · -Performs new computer configuration and coordinates the workstation upgrade/replacement process -Participates in the deployment of new software platforms -Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete -Verify with the customer that the problem has been resolved and close case
Requirements:
- High School Diploma or equivalent
- US Citizenship
- ACTIVE Secret required to start
minimum 5 years experience in an IT support role - Hardware/software requirements
- Experience with McAfee -MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003/2008
- Candidate must work well in a team environment ·
- Have excellent communication skills
- Candidate must be a self-motivated.
- Have excellent trouble shooting and analytical skills
- Excellent knowledge of computer hardware, software, and terminology
- Excellent knowledge of computer systems and local area networks
- Excellent computer skills
- Excellent organizational skills
Job ID: 6782
Military veterans and transitioning military members are encouraged to apply to all PGS Worldwide positions. All of our jobs are military-friendly, and we work with leaders in Aerospace who rely on your military expertise to support mission-critical programs nationwide. As a Veteran Founded company, we know that the military has given you the skills and training you need to succeed in positions like this, and we want to support your success in the civilian sector however we can. We thank you for your service and humbly offer our own in return by helping you take your career to the next level.