IT Support Technician III - Atlantic Health System
Summit, NJ
About the Job
Responsible for end user support of computer workstations and associated peripherals. Diagnoses and troubleshoots all organizational software, hardware and mobile devices.
Principal Accountabilities:
1. Manages multiple complex priorities and projects.
2. Provides configuration and or installations documenters to guide other technicians.
3. Provides timely resolution to all assigned calls and or tasks and escalates calls to the appropriate technical groups.
4. Acts as an ambassador of the department dealing with all customers in a professional manner.
5. Interacts with all ISS staff members to achieve successful implementation and maintenance of organizational hardware and software.
6. Regularly trains team members on technical skills.
7. Visits offsite locations and provide service to our customers.
8. Ensures Asset Management database is monitored, and discrepancies are remediated
9. Works with vendors as necessary to achieve successful implementation and maintenance of hospital hardware and software.
10. Performs other related duties as assigned.
ABOUT US
At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Morristown Medical Center, Morristown, NJ
- Overlook Medical Center, Summit, NJ
- Newton Medical Center, Newton, NJ
- Chilton Medical Center, Pompton Plains, NJ
- Hackettstown Medical Center, Hackettstown, NJ
- Goryeb Children's Hospital, Morristown, NJ
- CentraState Healthcare System, Freehold, NJ
- Atlantic Home Care and Hospice
- Atlantic Mobile Health
- Atlantic Rehabilitation
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
- Best Places to Work in Healthcare - Modern Healthcare
- 150 Top Places to work in Healthcare - Becker's Healthcare
- 100 Accountable Care Organizations to Know - Becker's Hospital Review
- Best Employers for Workers over 50 - AARP
- Gold-Level \"Well Workplace\": Wellness Council of America (WELCOA)
- One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
- One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
- Official Health Care Partner of the New York Jets
- NJ Sustainable Business
