IT Systems Administrator - Margaritaville - TPI Hospitality

IT Systems Administrator – Margaritaville Beach Resort

Fort Myers Beach, Florida

Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of IT Systems Administrator.

Nestled in the heart of Southwest Florida's vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.

In this role, you will be responsible for the daily administration of our Windows systems and environments, including but not limited to establishing standards for configuration, usage, and management; system reliability and capacity management, availability, and monitoring; application support. You will also be asked to assist with researching, recommending, and implementing new technologies.

Key Responsibilities include:

System Administration and Support:

• Responsible for system administration, including troubleshooting system and hardware-related issues, installing new software releases, and evaluating and installing patches to resolve software-related problems for both 3rd party software and Microsoft Operating Systems.
• Provides support to end-users in the selection, procurement, usage, and maintenance of resort software and hardware, ensuring smooth operation and resolving any issues promptly.

Process Improvement and Infrastructure Enhancement:

• Develops and matures system administration processes to ensure free-flowing escalation and information within the environment, optimizing efficiency and effectiveness.
• Studies existing infrastructure to monitor and enhance system performance, limiting downtime and ensuring optimal functionality.

Compliance and Auditing:

• Audits system hardware/software to ensure compliance with organization guidelines, maintaining security and integrity in accordance with industry standards and regulations.

Project Management and Implementation:

• Manages the development, implementation, installation, and operation of information systems, overseeing servers, terminal connections, low voltage lighting programming and functionality, external and internal bandwidth/carrier services, and all public space music systems programming and functionality.

Team Leadership and Mentoring:

• Mentors and guides the system administration team and junior staff to follow best practices and standards, fostering professional growth and ensuring a high level of expertise within the department.

Communication and Collaboration:

• Communicates effectively with internal teams, guests, and other departments as required, facilitating collaboration, and ensuring seamless operation and support across the organization.

What you will bring:

• Associate or bachelor's degree within Information Systems/Computer Science preferred but not required.
• Requires a minimum of 3+ years of working experience in a similar System Admin/IT Support role.
• Must have strong knowledge and experience in installation, configuration and maintenance of Microsoft Windows Operating systems and management technologies.
• Experience configuring, managing, and supporting Active Directory, Microsoft 365, SharePoint, OneDrive, Teams, and other Microsoft services and systems.
• Display strong knowledge of end-user hardware (Laptop, PCs, Printers, Devices).
• Experienced in or displaying the ability to learn how to automate the deployment of applications and patches.
• Administration and configuration of Audio-Video equipment.
• Must enjoy and be effective working in an environment that requires the ability to multi-task, adapt to change, and to produce timely deliverables at high-quality standards.
• Excellent service-driven customer-focused skills, as well as strong verbal and written communication skills.
• Any knowledge of InfoGenesis is a plus.

About TPI Hospitality:

• A culture of empowerment that creates success for yourself and those around you.

• A growing company with multiple new projects underway.

• With over 45 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.

• Chosen as a twelve-time Best Places to Work nominee by the Business Journal.

Benefits:

• Medical/Dental Insurance

• 401(k) & 401(k) matching

• Free parking and transportation to/from Margaritaville Resort

• Beach School / Bay Oaks enrollment available to beach workers

• Paid Time Off (PTO)

• Holiday Pay

• Volunteer time off (VTO)

• Bereavement Leave

• School Conference Leave

• Employee Discounts

• Supplemental Insurance options

• Tuition Discount

Still wondering what makes working at Margaritaville so special? Don't just take our word for it – see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you're front facing with our guests or supporting behind the scenes, every role here brings a bit of paradise to life.

Watch Our Video Here – and get ready to be part of something truly extraordinary!

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