IT Systems Analyst II - FUJIFILM Dimatix, Inc
Lebanon, NH 03766
About the Job
Come join our team working for the world's leading provider of inkjet printheads for commercial and industrial printing. Our technology enables high-performance, micro-precision printing and deposition of traditional inks and nano-particulate fluids on various surfaces.
External :POSITION SUMMARY: Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.
Business Systems Analyst plays leadership role in areas of documentation and data control, Quality systems, Engineering Change Management, ERP and Manufacturing Execution System.
KNOWLEDGE | Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Determines a course of action based on guidelines and modifies processes and methods as required. |
JOB COMPLEXITY | Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment to determine appropriate action. Applies learned techniques and contributes to analysis and investigation to solve problems. Normally receives little instruction on day-to-day work, general instructions on new assignments. |
COLLABORATION & INTERACTION | Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedure or transactions. Focuses on providing standard professional advice and creating initial reports/ analyzes for review by experienced team professionals. |
EXPERIENCE | Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
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ESSENTIAL JOB FUNCTIONS:
- Analyzes, designs and implements new systems and enhancements.
- Addresses functional problems from initial investigation through design, coding and implementation.
- Develop and maintain software solutions for complex business issues.
- Coordinate, guide and document user requirements for systems to be developed or modified.
- Analyze, query SQL database to solve production related help desk ticket requests related to MES application support.
- Responsible for project planning, including scope, tasks, deliverables, milestones and documentation
- Uncover needs that clients would not be able to articulate on their own
- Organize, prioritize, analyze and verify requirements
- Successfully engage in multiple initiatives simultaneously
- Work independently with users to define concepts and under direction of project managers
- Be the liaison between the business units, technology teams and support teams
- Provides help desk support
SUPERVISORY RESPONSIBILITIES:
None
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED:
- Typically requires a bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
- Maintains system protocols by writing and updating documentation and flowcharts.
- Ability to troubleshoot a wide variety of computer and software related problems.
DESIRED:
- Experience in applications development, implementation, and maintenance in a manufacturing or engineering environment; SQL database skills (SQL2000, 2005 & 2008)
- Experience basic SQL scripting
- Experience with Microsoft SQL Server 2008 R2Management Studio
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Have some manufacturing process support role experience.
- Familiar with bar coding software, labeling and scanning systems.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Occasional or infrequent business travel
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manufacturing Office Environment
- Extended detailed visual tasks and computer work
- Available for consultation after hours
OTHER:
Other duties as may be assigned.
Each employee’s primary objective is to assure that the quality, delivery and cost controls within his/her control meet or exceed all of our internal and external customers’ requirements.
Each employee is required to abide by the Employee Handbook and the rules and regulations explained and provided at each orientation and training session. Special attention must be given to the safety aspects of these documents.
FUJIFILM Dimatix provides competitive wages, a generous benefits package and a friendly, dynamic working environment.
Equal Opportunity Employer
FUJIFILM Dimatix, Inc. is an E-Verify Employer