IT Systems Support Specialist Level I/II - Ohm Systems, Inc
Rancho Cordova, CA 95670
About the Job
Summary:
This role involves performing advanced system support tasks in a help desk, applications, desktop, and field environment, specifically for the Department of Human Assistance. The individual will troubleshoot, maintain, and repair IT equipment and software, support PC/laptop telework deployment, and provide 2nd level help desk support.
This role involves performing advanced system support tasks in a help desk, applications, desktop, and field environment, specifically for the Department of Human Assistance. The individual will troubleshoot, maintain, and repair IT equipment and software, support PC/laptop telework deployment, and provide 2nd level help desk support.
Position Info:
- Title: IT Systems Support Specialist Level I/II
- Client: County of Sacramento
- Duration: 10 MonthsÂ
- Location: Rancho Cordova, CA 95670
- Work Mode: Onsite
Responsibilities:
- Operate, maintain, and repair IT equipment, including desktop and network hardware and software.
- Perform complex diagnostics and troubleshooting for system issues.
- Provide 2nd level help desk support for both enterprise and client/server environments.
- Assist with imaging, setup, and deployment of PCs/laptops for telework across the department.
- Respond to customer service requests and ensure timely issue resolution.
Skills/Qualifications:
- Proficient in Microsoft Operating Systems (Windows 10; Windows 11 a plus).
- Strong knowledge of Microsoft 365 products.
- Experience with imaging software and automated imaging processes.
- Expertise in troubleshooting computer hardware and software problems.
About Ohm Systems, Inc:
Ohm Systems, Inc. specializes in IT and Healthcare staffing services, dedicated to linking highly skilled professionals with our public and private clients across the United States. Our track record showcases our commitment to delivering outstanding staffing and consultancy solutions to our clients. We prioritize diversity and inclusivity and take pride in being an employer that promotes equal opportunities and affirmative action. Our goal is to foster an inclusive work environment that embraces individuals from all backgrounds, irrespective of their gender, race, or orientation.
Source : Ohm Systems, Inc