IT Tech - Summit at Snoqualmie

Base wages PLUS a seasonal loyalty bonus!

As a Summit I.T. Technician you will play a vital role in maintaining the company's I.T. infrastructure, resolving technical issues, and providing reliable support to our employees. Your contribution will be critical in ensuring smooth operations and enabling our teams to maximize their productivity. You will have the opportunity to work in a dynamic and collaborative environment, interacting with individuals from various departments and levels within the organization.

Come work and play at Seattle’s home mountain, The Summit at Snoqualmie.  Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90.  With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is lots to do all year long.

Job duties may include, but are not limited to: 

• Provide timely and effective technical support to end-users via various channels such as help desk, in-person, phone, email, or remote assistance tools.
• Troubleshoot and resolve hardware and software-related issues for desktops, laptops, printers, POS and other peripheral devices.
• Support various POS systems including but not limited to RTP and Info Genesis.
• Install, configure, and update software applications, operating systems, and device drivers on devices. 
• Collaborate with the IT team to implement and maintain network infrastructure, ensuring network connectivity and availability.
• Monitor and respond to system alerts, performance issues, and security concerns.
• Educate and guide users on best practices for data security and efficient utilization of IT resources.

What we are looking for:

• Degree in Computer Science, Information Technology, or related field, preferred. 
• Applicants who are in the process of gaining education or equivalent work experience will be considered. 
• Experience with POS system operation and administration preferred but not mandatory. 
• Proficiency in troubleshooting hardware and software issues on various operating systems (Windows, macOS, Linux, etc).
• Familiarity with Active Directory, Microsoft Exchange, and cloud-based collaboration tools (e.g., Office 365, Google Workspace).
• Physical layer installation experience (cabling) will be a plus. 
• Knowledge of networking concepts (TCP/IP, DNS, DHCP) and experience with network troubleshooting tools. Additionally, Cisco experience will be a plus. 
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) will be a plus.
• Basic understanding of server administration, virtualization, and backup solutions will be a plus.

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Join our team and enjoy The Summit Experience!

Wage and Benefit Info:

The wage range for this positions is:  from $20.00 to $23.75/hr

This is a non-benefited role.

All individuals may contribute to the 401(k).  An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

All Full Time individuals may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

All individuals may contribute to the 401(k).  An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers.  Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.