IT Technical Project Manager/Business Analyst - Echo IT Solutions, Inc

IT Technical Project Manager/Business Analyst

Indianapolis IN- Hybrid

Candidate must currently be local to IN only.

Vital Records project focused on improving productivity and documenting system enhancement for potential enhancements.

The ideal candidate will have a strong background in both project management and business analysis, capable of driving projects to successful completion and optimizing business operations. Candidate will act as a key liaison between stakeholders and project teams, ensuring that business objectives are met with effective and efficient solutions. Candidate will spend a significant amount of their time with stakeholders providing technical leadership to ensure that business requirements are being identified and met in a timely manner. Candidate must have the capacity to learn and support a wide range of system functionality. The candidate must also be articulate, passionate about helping users, and be an enthusiastic self-starter who is comfortable working in a fast-paced environment with minimal supervision. Individual must be a team player willing to do what is needed to get the job done

Essential Duties/ Job Responsibilities:

• Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation.

• Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements

• Guides and facilitates stakeholders in defining and documenting project scope, objectives, requirements, and deliverables

• Independently manages assigned projects to ensure outcomes match agreed upon customer expectations and outcomes.

• Troubleshoots technical issues and collaboratively with technical teams to identify and implement solutions.

• Coordinate with internal resources and other stakeholders for the flawless execution of projects.

• Manages relationship with vendor/service-providers and drives them to meet their commitments

• Exhibit excellent communication & interpersonal skills, and the ability to work and lead effectively in a team environment.

• Master's new technologies and deliver quality products within short time frames.

• Serve as the technical lead for assigned projects and tasks.

• Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to drive timely completion of IT projects.

• Lead project team status meetings to ensure the project milestones are met and dependencies are tracked.

• Conduct detailed analysis of business processes, systems, and workflows to identify areas for improvement and automation.

• Perform post-implementation reviews to ensure goals were met and identify lessons learned.

• Manage the full lifecycle of complex IT projects and/or programs from initiation to closure, ensuring successful delivery within budget, scope, and schedule constraints.

• Monitor project progress and provide regular project status reports to stakeholders, including project health, risks, and issues.

• Manage project risks and issues, identifying and mitigating potential roadblocks and providing solutions to ensure successful outcomes.

• Manage project scope changes and ensure that they are documented, reviewed, and approved by stakeholders.

• Create, manage, and maintain the project schedule, from initial creation throughout entire project life cycle.

• Create and maintain all forms of project documentation and records.

• Collaborate with internal teams and stakeholders to ensure project success.

• Compile accurate and timely daily/weekly project status reports.

• Ensure IT systems and workflows are well-documented for future reference.

• Participate in QA and UAT planning and execution.

• Ability to prioritize projects and address immediate technical needs as they arise.

Desired Education and Experience

• Minimum of 5-7 years of experience in project management/business analysis or equivalent combination of education and experience.

• Strong understanding of project management methodologies is required

• Project management and coordination skills for leading and supporting multiple interdepartmental projects and initiatives

• Capable of providing gap analysis and needs assessments to uncover business needs.

• Experience building user stories and use cases

• Strong experience leading, facilitating and motivating teams for small to medium IT projects required

• Strong understanding and experience working with business units in achieving their goals required

• Ability to identify business and information needs, uncovering areas for improvement, develop appropriate business solutions, while working closely with internal developers, business teams and/or vendors on developing and implementing solutions.

• Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization; ability to manage projects to successful conclusion.

• Demonstrable experience in managing vendor relations and partnerships within the project lifecycle.

• Strong organizational, multi-tasking and time management skills required

• Strong verbal, written and interpersonal skills across all levels of the organization required

• Understanding of IT systems and processes, with the ability to communicate technical information to non-technical stakeholders.

• Advanced troubleshooting, critical thinking, analytical problem-solving, writing, and communication skills.

• Ability to prioritize competing projects in order to propose effective alternatives to resolve end user concerns.

• Partners with the business to develop and transition plans, including ongoing success measures, to sustain the change.

• Advanced knowledge of project management practices and methodologies.

• Demonstrated ability to be flexible and adaptable to change, to move between projects easily and provide support/expertise where needed

• Assist with quality assurance procedures to ensure that requirements were met, or that specified changes were correctly implemented.

• Ability to assist in the development of comprehensive test cases at the application and multi-application levels. Assisting with end-user testing responsibilities.

• Knowledge of different testing methods, test cases, test scripts, automated testing, and other aspects of testing

• Proven ability to self-manage and complete deliverables.

• Excellent time management, organization, and planning skills

• Must be well organized and detail oriented.

• Strong understanding of healthcare enterprise systems with the ability to understand and communicate from a business and technical perspective.

• Previous Experience working with a COTS based provider - Highly Desired